Documentation Expert

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring "Job Title" for one of our clients. We offer a wide gamut of consulting solutions customized to our 450 clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.

Job Title :- Documentation Expert

Location :- Alpharetta, GA - 30009 / Onsite 5 Days

Duration :- 11 Months

Pay Rate $17.50/hr on w2 (All Inclusive)

Job Overview

The Compliance Services Specialist II position manages various transactional roles within the Compliance Services team including processing of new vehicle paperwork or annual registration renewals for vehicles managed by Wheels fleet management company. The specialist will cultivate relationships with DMVs and trusted vendors to ensure partnership across the industry and be well-versed and able to operate within external and internal systems and technologies to manage processing and communication. The specialist will adhere to detailed methods of tracking to ensure fleet vehicles are on the road legally with the proper license and registration. Individuals in this role will be assigned to one of the following working groups and understand the role includes flexibility to be reassigned to another team to suit the business needs to optimize customer satisfaction.In addition to have a clear understanding of the responsibilities of a Compliance Services Specialist I, a Compliance Services Specialist II will:

Key Responsibilities - Essential Functions

• Provide leadership to their respective teams by monitoring workflow, providing reports, distribute daily work, escalate timeliness/quality concerns to supervisor.
• Create/manage SOP’s for internal processes, SME for Compliance Services
• Research legislative changes which may affect title/reg transactions and provide results to manager for additional investigation and/or system and letter updates.
• Partner with supervisor to investigate and resolve client issues and help manage escalation to completion.
• Escalate to supervisor potential events that would result in missing metrics and bring suggested solutions.
• Function as SME (subject matter expert) and support development of new process and/or system enhancements for improvement
• Monitor and manage outlier reporting and provide additional follow-up to ensure transactions are processed in a timely manner.
• Provide training and mentoring to newest specialists to develop skills.
• Support company initiatives and work with Specialist I to meet or exceed department KPIs and metrics.
• Offer support with inbound compliance response center call center
• Employee shall complete notary tasks for the business as requested (notarizing documents, affidavits, etc.)
  
  

Leadership Responsibilities

• This position has no leadership responsibilities.
  
  

Competencies - Skills

• Ability to speak and write clearly, confidently, and succinctly in communications with dealers, tag agencies, government agencies, and clients.
• Strong customer service skills, with the ability to interact internal/external customers with diplomacy and tact.
• Strong critical thinking skills
• Multi-task in a demanding environment, while demonstrating ability to effectively prioritize tasks and maintain a high level of organization.
• High attention to detail to ensure accuracy and ability to audit invoicing.
• Demonstrate excellent follow up and problem-solving skills.
• Complete basic math functions to calculate complex tax documents.
• Proficient with Microsoft Windows and the various software it offers. (Visio, Word, Excel, Office, Etc.)
• Proficient with web-based system and databases and knowledgeable with navigating the internet.
• Strong networking skills with the ability to negotiate cost and pricing with various vendors.
• Must be self-motivated, work well in a team environment, and demonstrate leadership qualities.
  
  

Education And Experience

• High school diploma or equivalent required
• 3-5 years of previous office or customer service experience
• Use of Salesforce request management system to engage and respond to client / driver requests
  
  

About Net2Source, Inc.

Net2Source is a total talent management solutions company with its presence in 50 countries. Our creative solution service offerings aim at becoming your one stop destination for hiring talent needs globally.

Want to read more about Net2Source? Visit us at www.net2source.com

Equal Employment Opportunity Commission

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 4100 employees globally and 30 locations in US and operations in 50 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services.

Fast Facts About Net2Source

• Founded in 2007
• 100% Minority Owned, Debt Free, Private
• 4100 consultants globally
• 2550 consultants placed in the US
• 750 team of in-house staffing team
• 30 sales offices in the US, and 50 Offices globally
• Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia)
  
  

Awards And Accolades

• 2020 Fast 100 Asian American Businesses by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC 2019)
• 2019 & 2018 Ranked 21st Fastest Growing Staffing Company in USA by Staffing industry Analysts
• 2019 & 2018 Fastest 50 by NJ Biz (Ranked (9th and 27th ).
• 2019 Top 100 Fastest companies to grow in Dallas by Dallas Business Journal.
• INC 5000 Fastest growing for 8 consecutive years in a row.
• America's Most Honored Businesses (Top 10%)
• 2019 Dallas Top 100 by Dallas Business Journal
• 2019 Proven Supplier of the Year by Workforce Logiq
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1(Act1 Group)
  
  

Gaurav Kumar

Sr. Account Manager

Direct :- 2014793977

Email: Gaurav.kumar@net2source.com

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