What are the responsibilities and job description for the IT Infrastructure Coordinator position at Net2Source Inc.?
About Us
Net2Source Inc. is a leading provider of IT services and solutions.
Job Description:
The Tech Support Engineer will be responsible for overseeing hardware and software configurations, device replacements, and collaborating with other IT professionals to execute small to large-scale hardware deployment projects.
Key Skills:
- Proficiency in troubleshooting and resolving technical issues.
- Ability to collaborate effectively with cross-functional teams.
- Strong documentation and communication skills.
Responsibilities:
- Troubleshoot and resolve technical issues.
- Coordinate hardware warranty repair and perform break/fix repair of hardware.
- Manage asset inventory and track devices within the United States.
Requirements:
- 4-7 years of experience in technical support or a related field.
- Excellent communication and problem-solving skills.
- Able to work effectively in a team environment.
