What are the responsibilities and job description for the IT Support Professional position at Net2Source Inc.?
As a Depot Management Tech Support Engineer, you will be responsible for asset management, ensuring effective tracking of assets within the United States.
This involves ServiceNOW updates as devices move from primary location, inventory audits on a monthly basis, barcode assignment, and asset tracking.
You will also be responsible for shipping and receiving of hardware, interacting with shipping/receiving departments, and adhering to guidelines.
In addition, you will track customer interactions, update ServiceNOW, and manage project-based work to ensure customer needs are met.