Onboarding Coordinator/ Candidate Care Coordinator

Job Title: Candidate Care Coordinator

Location: Tampa, FL 33634

(50% Onsite)

Duration: 03 Months contract (potential to be extended)

Notes:

EM wants to see candidates with strong experience in scheduling interviews and pre-onboarding candidates for C-level Executives. Immigration knowledge is preferred.

Needs a onboarding coordinator rather than a recruiter

Top Skills: Efficiency with excel, excellent verbal and written communication skills (will interact with C-suite level), strong organization and problem-solving skills, knowledge of Workday and immigration processes.

Job Description:

The Candidate Care Coordinator partners closely with Recruiters and supports the TA Service Model by providing end-to-end support to candidates and hiring managers, including scheduling interviews and facilitating pre-employment activities for the Americas markets with a focus on compliance, efficiency, and providing a positive Candidate and Hiring Manager experience. Will support multiple business units and levels across the organization. May include C-suite level support. Participates in process improvement activities and projects.

A typical day might include the following:

• Actively working within Paradox and Outlook to schedule interviews and provide timely status updates

• Managing and communicating any interview changes to the Candidate, Recruiter and Interview Team

• Booking travel arrangements and conference rooms

• Facilitating pre-employment screenings including background checks following self-adjudication practices, drugs screens, medical mandates, motor vehicle reports, and I-9 employment verification

• Supporting the Digital Onboarding Experience for Candidates and representing TA in troubleshooting or enhancement requests in the Digital Onboarding Experience

• Answering Candidate and Hiring Manager inquiries and using urgency and sound judgement to resolve problems

• Problem-solving technical issues in Workday and other TA systems for internal TA partners and Candidates

• Engaging in candidate care process improvement projects as appropriate

• Ensuring a smooth and positive candidate experience throughout the interview and pre-boarding processes

Process Improvement activities, including:

• Participation on TAE project teams, including global projects.

• Process mapping, documentation, and presentation

Minimum Requirements:

• High School Diploma required

• Demonstrated proficiency with the Microsoft Office suite, specifically .xls

• Strong sense of urgency in addition to the ability to prioritize and complete projects in a timely manner

• Detail-oriented with excellent verbal and written communication skills

• Excellent organization and problem-solving skills

• Pro-actively embraces new trends, education, technology and tools

Qualifications:

• Spanish speaking and writing required

• 1 years of HR Admin/Support Experience, with experience in Talent Acquisition preferred

• Knowledge of Applicant Tracking Systems (ATS) required; experience with Workday ATS and scheduling experience preferred

• Understanding of US visas (i.e. H-1B, L-1, TN, F-1, etc.) specifically around compliance and tracking of cases.

• Understanding of the multiple phases of employment sponsored green card applications, specifically PERM LCA postings & recruitment campaign.

• Self-starter who works efficiently and is comfortable managing several different projects and priorities

Physical demands:

Long periods of sitting in front of a screen

Hours are normal business hours based on business needs