What are the responsibilities and job description for the Technical Lead Conversational AI position at Net2Source Inc.?
Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring "Technical Lead Conversational AI" for one of our clients. We offer a wide gamut of consulting solutions customized to our 450 clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.
Position: Technical Lead Conversational AI
Location: Charlotte North Carolina (NC), 2nd option St. Louis Missouri (MO) (Hybrid)
Type: Contract
- Minimum 3 years relevant technical work experience, at least developing and implementing Conversational AI
- Knowledge on KORE AI is plus but will explore other options
- Recent experience with Conversational AI projects and KoreAI (optional).
- Collaborate with cross-functional teams to design, develop, and deploy conversational AI applications using Kore AI, across IVR, chat, and voice platforms.
- Intent identification and LLM development
- Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
- Proficiency in integrating AI solutions with RESTful APIs and external services.
- Knowledge of web services, data retrieval, and integrations.
- Hands-on experience with conversational AI platforms, frameworks, and tools.
- Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
- Work with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
- Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
About Net2Source, Inc.
Net2Source is an employer-of-choice for over 2200 consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us!
Want to read more about Net2Source?, Visit us at
Equal Employment Opportunity Commission
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 2200 employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services.
Madhukar Singh
Email:madhukar@net2source.com
