IT Engineer

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500 employees globally, with over 30 locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.

Position: IT Engineer

Location: Reston, VA or Plano TX (Hybrid)

Type: W2 Contract

**This resource will be required to travel to either Reston VA or Plano TX to obtain a laptop and a security badge. Additionally, the resource will be required to travel to a client site quarterly to meet with their POC**

What are the top 3 skills required for this role?

• Information Technology Infrastructure Library (ITIL) Certification is required.
• Use of Office products including Excel, Word, Outlook)
  
  

IT Engineer IV Description

• Provide support for complex or specialized application or infrastructure tasks, incidents, changes and requests.
• Coordinate and manage changes to the production environment ensuring safety and soundness while working with an agile mindset.
• Lead the operational implementation and maintenance of complex IT infrastructure and application projects
• Troubleshoot and resolve advanced and complex system, service, application and network/connectivity issues
• Provide guidance, training, etc. to junior members and new members of the team
• Identify and drive efforts for automation initiatives
• Identify system performance enhancements, propose and implement solutions for those enhancements
• Identify and resolve monitoring and alerting issues, including threshold updates, new monitors and resolve other problematic alerts
• Handle compliance activities including access and password management, compliance with all policies and procedures.
• Handle escalated incidents from other tiers or teams and quickly triage and remediate issues to minimize any business impact. - Lead critical incident response efforts and root cause analysis
• Lead critical application releases and implementations that include interfacing application changes and coordination
• Update configurations, including testing and peer reviewing.
• Create/modify code, scripts, and monitors to resolve, prevent or monitor application incidents - Provide recommendation on continuous improvement and execute the same
• Troubleshoot the incidents and identify root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools.
• Act as primary point of contact to management and stakeholders during business impacting incidents.
• Partnering with the Correction of Errors team, drive the root cause analysis, lessons learned and implementation of enhancements for all ECC communicated incidents.
• Collaborate with other teams to enhance proactive monitoring and observability tools and processes
• Provide reporting and analysis on business impacting incident trends and impacts. ?
• Good communication skills (oral and written)
• Attention to detail
• Ability to multi-task
• Knowledge and use of ticketing systems
• Proven experience with:
• Unix/ Linux
• Expert knowledge of AWS cloud platforms, Certification required
• Proficient in the use of the AWS console and CLI
• Advanced scripting and automation skills
• Strong problem-solving abilities
• System and data analysis using common tools (PowerBI, Tableau, Excel, etc.)
• Hands on experience with transaction level monitoring using Splunk and other transaction level dashboarding tools.
• Monitoring experience with tools like Extrahop, SolarWinds, and Catchpoint.
• Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance.
  

Top Must Have Skills

• Information Technology Infrastructure Library (ITIL) Certification is required.
• Use of Office products including Excel, Word, Outlook)
  
  

Education/Experience

• 5-10 year's experience with cloud operations and engineering
• Bachelor's degree
  
  

If you are interested, please forward your resume to Amir@Net2Source.com,

Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.

Equal Employment Opportunity Statement

Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Awards And Accolades

• America's Most Honored Businesses (Top 10%)
• Awarded by USPAAC for Fastest Growing Business in the US
• 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
• Fastest 50 by NJ Biz (2020, 2019, 2020)
• INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
• Top 100 by Dallas Business Journal (2020 and 2019)
• Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1(Act1 Group)
  
  

Regards,

Amir Ahmad

Account Manager

Net2Source Inc.

Global HQ Address - 270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA

Fax: (201) 221-8131| Email: amir@net2source.com

Web: www.net2source.com | Social: Facebook | Twitter | LinkedIn