US Program Manager

The company:  

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, twelve of the fifty largest banks, and five country governments. We’ve blocked almost 200 million malicious sites and perform takedowns on around one-third of the world’s phishing sites.   

Our purpose and expertise are focused on just one thing - protecting the world from cybercrime – and we carry that passion through into our workplace too. Our people are highly talented, and everyone is valued for their individual contribution. That’s why we make sure Netcraft is a great place to work. From free lunches to wellness to social events; we’ve got you covered. 

The role: 

Based in our Lehi, UT office or remotely elsewhere in the US (wherever suits you best), you’ll be the Program Manager tasked with oversight of our FedRAMP High certification, as well as project management of other high-profile deliveries. 

Day to day, you’ll: 

• Outline program strategy and objectives for FedRAMP compliance and oversee delivery of the entire lifecycle from readiness assessment through full certification. 

• Collaborate with multiple departments, customers, vendors, and key partners to ensure their services comply with FedRAMP High requirements, and work with them on remediating changes. 

• Develop and maintain a comprehensive program execution plan and governance structure across multiple business functions. 

• Drive FedRAMP supporting projects in concert with Product and Engineering teammates.  

• Work with our InfoSec team on interconnected compliance projects where they intersect with FedRAMP requirements. 

• Report compliance status regularly to executive leadership. 

• Own or contribute to projects across multiple Netcraft products to support government and commercial requirements. 

• Contribute to an expansion of our government services offerings by engaging with commercial teammates to explore opportunities and develop supporting collateral. 

The reward package: 

• Competitive base salary, reviewed annually 

• 401(k) Safe Harbor Plan, with employer-matched contributions up to 4% 

• Generous private health cover, including dental, optical and life assurance 

• 33 days holiday per annum (incl. public holidays), plus separate paid leave for sickness, etc. 

• Flexible and hybrid working options 

• Enhanced family leave entitlements including 52 weeks maternity leave / adoption leave and 4 weeks paternity leave 

• Inclusive culture and environment, where you’ll feel genuinely valued and respected 

What you’ll need to be successful: 

• Demonstrated leadership skills and ability to influence and guide cross-functional teams without direct supervisory responsibility. 

• Comprehensive understanding of the FedRAMP program and requirements, especially at the High impact level.

• Ability to solve problems creatively, pragmatically, and with minimal business disruption when faced with compliance challenges.  

• Clear communication skills tailored to working with stakeholders at all levels.  

• Experience in regulated industries such as government or healthcare.  

• Strong technical writing skills for developing or contributing to compliance documentation.  

• Experience managing audit processes and gathering audit artifacts.  

• Proficiency in outlining and authoring compliance documentation. 

• A track record of successfully delivering complex projects, to include compliance projects. 

• Experience resolving project blockers in a multi-service, high tempo environment. 

• You must be able to overlap at least 2 hours per day with UK working hours to enable real-time communication with Netcraft’s UK staff.  

• Ability to obtain and maintain a US Government security and/or vendor clearance. Candidates do not need to be current clearance holders but must be able to meet eligibility requirements for access to classified information if sponsored for clearance. 
    

Bonus points if you have: 

• Active US security clearance 

• A background in the cybersecurity market, especially at a SaaS vendor 

• A technical background with an understanding of SDLC tooling, cloud infrastructure (ideally AWS GovCloud), APIs, and security principles 

• Experience working with distributed global teams   

If you think this role could be great for you, please do apply. We’d love to hear from you. 

Diversity, Equity and Inclusion
 
This is very important to us and through our ally network we support under-represented groups. We actively seek to maintain a positive working environment that is free from bias, harassment or discrimination, and we encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race/ethnicity, disability, age, religious or cultural beliefs, veteran status, first nations origin, or any other specific characteristics.
 
We’re happy to make any reasonable adjustments to our hiring process to ensure that all candidates can participate fully and comfortably. 

Please note Netcraft does not accept any unsolicited approaches from external recruiters.