Sr Business Applications Strategist

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other Recent Awards Include

• Two-time winner (2024, 2023) National Top Workplaces
• Two-time winner (2024, 2023) Top Workplace innovation
• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
• 2024 Cultural Excellence
• 2024 Technology Industry
• 2023 Top Workplace Leadership
• 2023 Top Workplace Purpose & Values
• 2022 Top Workplace Employee Appreciation and Employee Well Being
  
  

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

Your Opportunity For Impact

NetDocuments is seeking a Sr Business Systems Solutions Specialist to play a pivotal role in supporting and enhancing our critical business systems with a primary focus on Salesforce. This position involves detailed requirements gathering, systems analysis, sprint planning and assignment, and effective communication across cross-functional teams to ensure successful project outcomes.

What Your Contributions Will Be

• Gather, analyze, and document business requirements from stakeholders for Salesforce-centric projects and other systems projects and integrations.
• Serve as the primary liaison between technical teams, stakeholders, and management.
• Lead analysis sessions and facilitate discussions to ensure clarity of project objectives.
• Configure and optimize Salesforce solutions, ensuring alignment with business requirements.
• Collaborate with internal teams and external partners on integration projects involving middleware and enterprise integration platforms.
• Support and enhance integration between Salesforce, NetSuite, and other SaaS applications.
• Utilize agile methodologies (Scrum) and contribute to project management efforts to ensure timely and effective project delivery.
• Plan and assign Sprint work based on inputs and priorities gathered from the Technology steering committee.
• Create and distribute post sprint notifications and documentation for internal teams and management.
• Other duties as assigned
  
  

Required Education And Experience

• Proven expertise with Salesforce, including administration, configuration, and analysis.
• Demonstrated experience in gathering and translating business requirements into technical specifications.
• Familiarity with middleware and enterprise integration platforms.
• Experience integrating Salesforce with NetSuite or similar ERP systems.
• Solid understanding of Scrum methodology and experience participating in agile projects.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and effectively deliver within deadlines.
• Experience supporting both B2B and B2C SaaS environments.
  
  

Preferred Experience

• Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, etc.)
• Experience with NetSuite ERP
• Familiarity with enterprise integration tools (e.g., MuleSoft, Boomi, Jitterbit)
• Previous project management experience or certification (PMP, CSM)
  
  

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 10 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn Learning with monthly dedicated time to explore
  
  

Compensation Transparency

The annual compensation range for this position is: $95,000 - $105,000

The posted cash compensation for this position includes on target earnings, base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.