What are the responsibilities and job description for the Network Support Specialist position at netPolarity, Inc. (Saicon Consultants, Inc.)?
|Looking for those who can work on W2|
Job details are Shared below:
Job Title: Customer Success Engineer - NGFW
Location: Plano, TX (onsite)
Job Duration: 12 m Contract with potential for conversion
Primary Skills:
- 5 years of experience in, customer operations, customer Success, customer support, or customer professional service, or similar roles
- Working knowledge of Palo Alto Networks NGFW security platforms
- Network Security certification from Palo Alto Networks (PCNSA, PCNSE), CISSP, CCNA, CCNP, CCIE, or similar
- Bachelors or Masters in Engineering
- Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
- Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.
- Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
- Experience in customer escalations, account management, and project management.
- Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity
Responsibilities:
- Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential.
- Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions.
- Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.
- Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.
- Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans.
Qualification:
- Bachelors or Masters in Engineering.
Please respond at the earliest to speed up the interview process. I will contact you if I need further details.
Amit Bundele
Technical Recruiter
Phone : 669-319-4167
Email : amitb@saicongroup.com
San Jose, California
www.netpolarity.com
Salary : $40 - $45
