What are the responsibilities and job description for the Property Manager position at Netrality Data Centers?
Who We Are
Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.
Netrality offers comprehensive and competitive benefits to our employees, notably:
The Property Manager serves as a key member of the property management team overseeing all building operations, tenant relationships, events, and more. A successful hire will leverage their commercial property management experience to assist with a variety of financial and operational responsibilities, including financial reporting, property management, customer service, and contract management.
Netrality is a close-knit team of A-players. This is an opportunity for the right person to establish efficiencies and best practices that suit the growing needs of Netrality, our data center customers, and tenants.
Description Of Responsibilities
Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.
Netrality offers comprehensive and competitive benefits to our employees, notably:
- Multiple offerings for medical, dental, and vision insurance
- Company-paid life, short- and long-term disability, and AD&D insurance
- Paid parental leave, fertility support, 401k matching
- Employee discount services through our partners savings platform
- $1:$1 company match for all eligible charitable gifts
The Property Manager serves as a key member of the property management team overseeing all building operations, tenant relationships, events, and more. A successful hire will leverage their commercial property management experience to assist with a variety of financial and operational responsibilities, including financial reporting, property management, customer service, and contract management.
Netrality is a close-knit team of A-players. This is an opportunity for the right person to establish efficiencies and best practices that suit the growing needs of Netrality, our data center customers, and tenants.
Description Of Responsibilities
- Establish sound relationships with all tenants and customers
- Oversight of Tenant Services Coordinator and their responsibilities including all front desk responsibilities, , site access, etc.
- Support onsite team through events and training opportunities
- Partner with fellow site leadership to ensure preventative maintenance and safety procedures are adhered to at all times
- Receive and process/code all invoices through company's billing system. Obtain and attach appropriate backup documentation
- Generate all vendor Service Contracts, Addendums, Work Orders and Purchase Orders. Organize and file those documents upon completion
- Ensure company has current/accurate Certificates of Insurance for tenants and vendors
- Work with vendors on any outstanding invoices or invoice discrepancies
- Respond to Tenant requests and needs; coordinate efforts with the Engineering and Operational teams to resolve issues
- Review and execute all Tenant charges, including additional billings such as Electric Usage, Cross Connect fees, Smart Hand service fees, Tenant bill backs, etc.
- Assist with Accounts Receivable and Accounts Payable, including accruals, payment of expenses, CAM estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation
- Manage annual OPEX budget, forecasts, monthly reports, and variance reports, including accruals, journal entries, and detailed financial reporting
- Establish and maintain effective working relationships with internal and external tenants and vendors
- Send out Tenant notifications; keep all Tenant lease and vendor files accurately
- Represent Netrality with local professional networks and industry organizations
- Communicate regularly with management and various business units
- Provide ad-hoc support and complete requests as needed
- A minimum of 5 years of experience in commercial property management (250,000 sf)
- High school diploma required; bachelors degree strongly preferred
- Proven exposure of increased management experience leading others
- A strong understanding of financial terms and principles, plus the ability to analyze financial statements
- Considerable knowledge of commercial real estate terminology, commercial leases and vendor contracts
- Extensive experience with budget management process for large commercial buildings
- Work experience in an office environment and knowledgeable of office procedures
- Strong experience with office management systems, MS Office and Excel
- Experience using office equipment, including printers
- Excellent communication skills (via phone, email and in-person)
- Ability to think proactively in a fast paced environment
- Be curious about understanding and improving business processes
- Ability to work cross-functionally with ease
- Self-motivated, initiative taker
- Highest ethical and professional conduct, exercising discretion where appropriate
- Adhere to all guidelines and expectations set forth in company’s corporate handbook
