People Activation and Enablement Specialist

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the position:

The People Activation and Enablement (PAE) Specialist serves as a primary contact to Netskope candidates, employees, and managers, resolving inquiries and requests for Talent Acquisition and/or Human Resources related needs. This role ensures efficient and accurate execution of a variety of operational activities that are associated with the full lifecycle of employees and contingent staff.

The PAE Specialist understands and interprets HR policies and programs to provide exceptional service on a variety of tasks. They also serve a critical role in handling employee and candidate data, ensuring accuracy and efficiency in support of the employee experience.

Responsibilities:

• Schedules complex interview loops, on a global scale
• Prepares offer/employment agreements for new and internal hires
• Responds to, and efficiently resolves inquiries and requests from candidates, employees and managers relating to HR policies and programs, while maintaining strict confidentiality as needed
• Initiates and monitors successful completion of the background screen verification (BGV) and work authorization
• Understands and triages sensitive issues requiring additional escalation; Proactively engages other partners to inform decisions.
• Handles employee and position data in Workday including data entry, integrity, auditing, and reporting; keeps all relevant HR systems updated real-time as required for role and adhering to established service-level agreements
• Supports the analysis of People Activation and Enablement services and transactional data to identify ways to improve effectiveness and optimize for efficiency, while partnering with key stakeholders
• Keeps informed and updated on relevant GPE policies, systems, and procedures
  
  

Requirements:

• Minimum of 2 years of relevant HR or TA work experience
• Strong planning, execution, coordination, and organizational skills; proficient at independently prioritizing and multi-tasking to achieve results
• Demonstrated ability to understand, interpret, and explain HR policies, programs, and processes
• Experienced Workday/Greenhouse user, and other systems including slack, G-Suite of applications and Zoom
• Customer oriented service experience with track record of collegiality
• Ability to access and utilize data across multiple tools and systems in a timely manner
• Excellent oral and written communications skills requiring diplomacy, discretion, and good judgement
• Ability to maintain confidentiality when dealing with employee requests and issues
• Highly collaborative and interpersonally effective; able to interact with individuals from varied backgrounds, communication styles, and positions internally and externally
• Makes sound and timely decisions based on span of responsibility
• Demonstrating, or capable of becoming, a subject matter expert in one or more HR system and/or tool used by Netskope
• Ability to train and mentor others to use HR systems or tools
• Detail orientation and dedication to accuracy
  
  

Education:

• Bachelor's Degree preferred.
  
  

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.