Client Experience Coordinator

Focused on ongoing program management

Responsibilities

• Support the development and management of internal and external programs to deliver business-aligned outcomes.
• Apply best practice methodologies in program development and management
• Responsible for completion of program tasks and deliverables, development of business processes to meet program objectives
• Coordinate with cross functional groups and business stakeholders to ensure program deliverables are met
• Create and maintain reporting on program performance against defined goals and objectives
  
  

Qualifications

Required

• Bachelor's degree or equivalent relevant work experience
• Effective and efficient communication skills
• Ability to organize, prioritize and schedule a high workload
• Demonstrated analytical and problem-solving abilities.
• Strong collaborative skills and the ability to communicate effectively with various audiences.
  
  

Preferred

• Experience with program administration, program development or program management
  
  

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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