L2 NOC Security Engineer

About Us:

We are a leading provider of network security solutions, offering managed services and operational support for a diverse range of enterprise clients. Our Network Operations Center (NOC) team plays a critical role in ensuring the security, performance, and reliability of our customers' IT infrastructure. We are looking for a highly skilled NOC Security Engineer to join our team and help enhance the security posture of our customers’ networks.

Position Summary:

The NOC Security Engineer is responsible for monitoring, managing, and maintaining the security aspects of our customers’ networks. This includes real-time monitoring of security systems, responding to incidents, analyzing logs, and collaborating with internal teams to ensure security vulnerabilities are identified and mitigated. The ideal candidate will have a strong background in network security, Cisco Identity Services Engine (ISE), and NOC operations.

Key Responsibilities:

• Monitor and manage security alerts, events, and incidents within the NOC.
• Perform proactive network and security monitoring to identify and mitigate potential risks or security breaches.
• Configure, maintain, and troubleshoot Cisco Identity Services Engine (ISE) deployments.
• Provide support for identity and access management systems, including authentication, authorization, and accounting (AAA) services.
• Conduct regular vulnerability assessments and respond to security incidents by following standard operating procedures.
• Collaborate with other teams (e.g., Network Operations, Systems Engineering, Incident Response) to troubleshoot and resolve complex security-related issues.
• Maintain and update network security policies, procedures, and documentation in accordance with best practices.
• Assist in the development of security monitoring strategies and improvements to existing security tools and processes.
• Generate reports on security incidents and perform root cause analysis.
• Ensure that customer environments adhere to security standards and compliance requirements (e.g., PCI-DSS, HIPAA, GDPR).
• Respond to customer inquiries and security-related incidents in a timely and professional manner.
• Stay current with industry trends, emerging threats, and best practices in cybersecurity.

Required Qualifications:

• Bachelor’s degree in information technology, Cybersecurity, or related field, or equivalent work experience.
• Proficiency in solutions from key industry vendors, including Cisco (Catalyst/Nexus switches, ISE, Meraki), F5 (BIG-IP, load balancing), Palo Alto (firewalls, security appliances), and Meraki (wireless networking, security appliance).
• 3 years of experience in a NOC or security engineering role.
• Strong hands-on experience with Cisco ISE, including configuring and troubleshooting policies, profiles, and network access control (NAC).
• Knowledge of network security technologies and best practices (e.g., firewalls, VPNs, IDS/IPS, endpoint security).
• Experience with security monitoring tools, SIEM platforms, and log analysis.
• Familiarity with security protocols, including RADIUS, TACACS , 802.1X, and VPN technologies.
• Solid understanding of networking concepts (e.g., TCP/IP, DNS, HTTP, VPNs, LAN/WAN).
• Experience with ticketing and monitoring systems, such as Fresh works and Logic Monitor.
• Strong problem-solving skills and ability to troubleshoot complex security issues.
• Ability to work independently and as part of a collaborative team.
• Excellent communication skills (both written and verbal) to effectively interact with technical and non-technical stakeholders.

Preferred Qualifications:

• Cisco Certified Network Professional (CCNP) or Cisco Certified CyberOps Associate.
• Experience with threat hunting, incident response, and forensics.
• Familiarity with cloud security platforms (e.g., AWS, Azure) and hybrid network environments.
• Knowledge of security frameworks and standards (e.g., NIST, ISO 27001, CIS).
• Experience with scripting languages (e.g., Python, PowerShell) for automating security tasks.

Work Environment & Schedule:

24/7/365 NOC environment, with shift-based scheduling.

Availability for on-call support, including nights, weekends, and holidays.

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