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Network Services Specialist (25-33) HYBRID

Network 180
Grand Rapids, MI Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/17/2025
Position: Network Services Specialist
Req.#: 25-33
FTE: FT, Non-Exempt
Unit: UAW
Department/Location: Network Services Department
Pay Range: $24.27 - $32.17 hrly. The hourly compensation offer is commensurate with experience. Comprehensive benefits package.
Accepting applications until Friday March 21, 2025.


Network Services Specialist
Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the Behavioral Health Community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
We are seeking a Network Services Specialist to be responsible for providing support to contract functions, including assisting in design, development, and implementation of services; providing oversight to programs to assist in resolution for contract related quality issues, ensuring contract compliance; monitoring agency analytics; participating in the development and monitoring of provider performance strategies; and liaising between Network180 and outside service providers to ensure quality.
This is a full-time hybrid position, working Monday to Friday, from 8 am to 5 pm.
Network180 has made the safety of our employees a priority. We provide Personal Protection Equipment for our employees and thorough safety and cleaning protocols are in place. Job interviews are conducted either virtually or in-person.
MINIMUM QUALIFICATIONS:
  • Bachelor’s degree in Public Administration, Human Services or related field preferred. Any combination of education, training and experience providing the required knowledge, skills and abilities to perform the essential functions of the job will be considered.
  • At least five years of experience in a relevant area.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Excellent communications skills, both verbal and written.
  • Possession of a valid driver’s license and access to reliable transportation for job related use.
  • Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities.
PREFERRED QUALIFICATIONS:
  • Experience in provider negotiations and contract management.
  • Experience working with I/DD or MI Adult services.
  • Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the job description are representative of the knowledge, skill, and/or ability required.
For a detailed job description and responsibilities please see pdf document attached to this posting. Applications are accepted until March 21, 2025. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.
Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org .
We are committed to attracting a diverse and talented workforce to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Salary : $24 - $32

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