What are the responsibilities and job description for the Billing Analyst position at Network Coverage?
Job Description
Job Description
Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner.
Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion.
What the role is : Billing Analyst
Reports To : Revenue Assurance Manager
About the Role
As the Billing Analyst, you will oversee the end-to-end invoicing process to ensure accurate and timely invoicing, payment collection, and application. You will collaborate cross-functionally to provide an exceptional client experience for our customers and internal stakeholders.
Strong communication skills and meticulous attention to detail are desirable and essential for successfully managing multi-departmental tasks in a fast-paced environment.
Accountabilities
- Ensure that invoices accurately reflect contract terms and conditions agreed to by the organization and comply with governmental rules and regulations
- Investigate and resolve billing discrepancies and errors
- Recommends improvements to the invoicing process
- May monitor customer accounts for timely payments and provide reports to management on overdue accounts
- Runs reports for management and conducts research to aid in the investigation of invoicing discrepancies and errors
- Responsible for responding to customer inquiries regarding invoices
- Collaborate with key business partners to move forward key initiatives and improvements
- Special projects as assigned
Position Qualifications
Role Logistics
