Project Manager Information Technology

About the Job.

We are growing extremely fast, and we are looking for great team members. You will be part of a fantastic team helping clients with their IT. You will communicate with clients, solve problems and work tickets while giving excellent customer service. We provide our clients with a unique IT support experience because we aren’t afraid to be different. We run screaming from technical stereotypes. Our primary focus is on developing a solid relationship with each client, so we understand their people, their business, their goals, and what it takes to make them love their IT support experience. We know how to care for our clients — not just their computers.

Working with us.

NSG’s unique service experience starts with our team. Working at NSG means working hard, enjoying our successes, and still having a life outside the job. We look for a culture fit above all else with each new hire. Natural customer service ability is essential in every position — almost as important as common sense. We are really good at technology, but we cover that up with actual personalities. We feel that a strong customer service experience starts with humility and confidence.

A killer Project Manager – someone who gets along well with both people and their computers

We are looking for someone with the right interpersonal, technical, and common-sense skills. A Project manager at NSG works within our methodology to design and implement solutions. They are team players who deliver a great client experience, overcome challenges, and create solutions. Time management and achieving fantastic results are their superpowers. You will encounter issues related to Windows Server, Microsoft 365, Active Directory, Windows, Office365, TCP/IP, Malware, etc. We need someone who can multitask while handling high-stress, high-pressure, highly technical situations on-site at client locations or remotely. We can’t stress enough that we are looking for someone with the humility, personality, and customer service skills that are not extremely common among those who get along well with computers.

Specific Experience Required

If TCP/IP, Port Forwarding, Active Directory, VPN, Microsoft Exchange, DNS, Office365, Firewalls, and User Access Control are meaningless or make you anxious, this probably isn’t your job. We would love someone who has previously supported Microsoft-based business technology, so please explain any related experiences. Otherwise:

• 2 years overall network engineering/consulting background
• Extensive experience in Firewalls, Managed Switches (L2/L3)
• Extensive experience setting up new Windows-Based Servers, installing new networks, planning & performing server migrations
• Windows
• Windows Server
• Strong MS Server & MS Terminal Server Skills
• Multi-Server Environment Experience
• Microsoft 365
• Dell & HP Server and Workstations Configuration

Benefits

• Medical Insurance
• 401K - Matching
• Unlimited Vacation and Sick Time
• Vacation Bonus
• Gym Membership
• Working with a team that cares :)
• We like to eat!
• Company Vehicle

How to apply for this job

We get a lot of job applications, and unfortunately, most of them get nothing more than a quick once-over. Please include a resume, a cover letter, and anything else showing us that you are interested in and qualified for this position. Tell us stories. Show us as much as you can about who you are – not just where you’ve worked or how many hours you’ve spent playing Fortnite. Make us panic about the fact that we haven’t already hired you. Oh, and don’t forget to tell us your favorite toppings on a pizza.