What are the responsibilities and job description for the Inside Sales Specialist position at Networks Connect?
Networks Connect is conducting a search on behalf of our client, a well-established manufacturer's representative and distributor with a focus on developing specialized and custom fluid handling and heat transfer engineered solutions for heating, cooling, plumbing, and industrial processes and systems.
Position Overview:
We are currently seeking a proactive and detail-oriented Inside Sales Representative to join their team. This role involves a diverse set of responsibilities, including order entry, submittals, equipment procurement, project management support, and collaboration with outside sales teams. The ideal candidate is organized, customer-focused, and possesses excellent communication skills to contribute to their continued success.
Responsibilities:
Order Entry and Processing:
- Accurately enter and process customer orders, ensuring timely and error-free transactions.
- Liaise with various departments to facilitate order fulfillment and resolve any issues that may arise.
Submittals:
- Prepare and submit documentation, including proposals, quotes, and specifications, to meet customer requirements.
Equipment Procurement:
- Manage the ordering process for equipment and materials, coordinating with suppliers and internal teams to ensure on-time delivery.
Customer Service:
- Respond promptly to customer inquiries, providing product information, and resolving any concerns or issues.
- Maintain strong customer relationships through effective communication and follow-up.
Collaboration with Outside Sales:
- Work closely with outside sales representatives to support their efforts, including lead generation, customer follow-ups, and order coordination.
Qualifications:
- Proven experience in inside sales, customer service, or a related field.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Familiarity with project management concepts.
- Proficient in order entry systems and Microsoft Office Suite.
- High school diploma; bachelor’s degree is a plus.
Salary : $50,000 - $60,000
