What are the responsibilities and job description for the Patient Financial Services Executive position at Networks Connect?
Job Title
Collections Manager
About the Job
This role requires an experienced leader in revenue cycle management to oversee hospital collections, recoveries, and customer service operations.
The successful candidate will have a strong background in billing, patient accounting, and revenue cycle management, as well as expertise in regulatory compliance.
Responsibilities
- Oversight of hospital collections, recoveries, and customer service operations.
- Leadership of a team to ensure compliance with Medicare, Medicaid, and commercial payer regulations.
- Monitoring of accounts receivable (AR) reports to identify potential issues and solutions.
- Development and maintenance of quality assurance programs for the collections team.
- Optimal staffing levels and budget management to meet financial goals.
- Implementation of billing system updates to stay compliant with regulatory changes.
- Collaboration with managed care teams to optimize payer contracts and revenue strategies.
- Monitoring and tracking of customer service calls and patient complaints to improve satisfaction.
Requirements
Required:
- Bachelor's degree in a relevant field (Business, Finance, Healthcare Administration, etc.).
- 3 years of management experience in revenue cycle, billing, or collections.
Desirable Skills
- CRCP certification.
- 5 years of hospital billing or patient accounting experience.
- Expertise in medical coding (ICD-10, CPT, UB04 forms).
- Strong problem-solving, analytical, and leadership skills.
- Proficiency in healthcare billing systems and reporting tools.
Working with Us
- Competitive salary.
- Comprehensive benefits package.
- Dynamic growth-oriented healthcare environment.
- Professional development and career advancement opportunities.
