What are the responsibilities and job description for the Revenue Cycle Operations Lead position at Networks Connect?
Networks Connect, a leading healthcare revenue cycle management firm, is seeking an experienced leader to oversee and optimize our hospital's collections, recoveries, and customer service operations.
The ideal candidate will have a background in hospital billing, patient accounting, and revenue cycle management, with a passion for financial efficiency and team leadership.
Key Responsibilities
- Oversight of hospital collections, recoveries, and customer service operations.
- Leading a team to ensure compliance with Medicare, Medicaid, and commercial payer regulations.
- Monitoring accounts receivable (AR) reports to identify potential issues and solutions.
- Development and maintenance of quality assurance programs for the collections team.
- Ensuring optimal staffing levels and budget management to meet financial goals.
- Implementation of billing system updates to stay compliant with regulatory changes.
- Collaboration with managed care teams to optimize payer contracts and revenue strategies.
- Monitoring and tracking customer service calls and patient complaints to improve satisfaction.
Qualifications
Required:
- Bachelor's degree in a relevant field (Business, Finance, Healthcare Administration, etc.).
- 3 years of management experience in revenue cycle, billing, or collections.
Preferred:
- Certified Revenue Cycle Professional (CRCP) certification.
- 5 years of hospital billing or patient accounting experience.
- Expertise in medical coding (ICD-10, CPT, UB04 forms).
- Strong problem-solving, analytical, and leadership skills.
- Proficiency in healthcare billing systems and reporting tools.
Why Network Connect?
- A dynamic, growth-oriented healthcare environment.
- A team that values leadership, integrity, and collaboration.
- Professional development and career advancement opportunities.
