What are the responsibilities and job description for the Revenue Cycle Operations Manager position at Networks Connect?
Job Overview
As a key player in our client's healthcare system, the Collections Manager will oversee and optimize hospital collections, recoveries, and customer service operations.
This role is ideal for experienced professionals with a background in revenue cycle management who are passionate about financial efficiency and team leadership.
About the Position
- Oversight of hospital collections, recoveries, and customer service operations.
- Leadership of a team to ensure compliance with Medicare, Medicaid, and commercial payer regulations.
- Monitoring of accounts receivable (AR) reports to identify potential issues and solutions.
- Development and maintenance of quality assurance programs for the collections team.
- Optimal staffing levels and budget management to meet financial goals.
- Implementation of billing system updates to stay compliant with regulatory changes.
- Collaboration with managed care teams to optimize payer contracts and revenue strategies.
- Monitoring and tracking of customer service calls and patient complaints to improve satisfaction.
Requirements
Required:
- Bachelor's degree in a relevant field (Business, Finance, Healthcare Administration, etc.).
- 3 years of management experience in revenue cycle, billing, or collections.
PREFERRED:
- CRCP certification.
- 5 years of hospital billing or patient accounting experience.
- Expertise in medical coding (ICD-10, CPT, UB04 forms).
- Strong problem-solving, analytical, and leadership skills.
- Proficiency in healthcare billing systems and reporting tools.
Why Work with Us?
- Competitive salary and comprehensive benefits package.
- Dynamic growth-oriented healthcare environment.
- Part of a team that values leadership, integrity, and collaboration.
- Professional development and career advancement opportunities.
