What are the responsibilities and job description for the Order Processing/Inside Sales position at Neuman & Esser?
NEUMAN & ESSER is a technology leader in the fields of compressor systems, compressor services, sealing elements for oscillating, rotating systems, grinding, visible systems and integrated solutions along the H2 value chain.
Generations of employees have built up the knowledge and are working intensively on the development of the products to consolidate NEA's position as a leader in the technological area to ensure quality for the future. The company group with its permanent workforce of around 1,300 employees and has holdings in Germany, the USA and China. Four production sites in Germany, two in the USA and 25 companies for sales and plant technology provide services at strategic points worldwide.
NEUMAN & ESSER-STASSKOL USA-Katy, TX is seeking for a Quality Control to prepare and process all customer inquiries and orders for Stasskol USA Inc.
Qualifications:
- Associate degree preferred.
- Minimum of 3 recent years related experience in Inside Sales support.
- Experience reading and interpreting drawings (GA, ISO's with bill of material).
- Proficient in Microsoft office suite of products, Microsoft Outlook, SAP.
- Quick in reasoning with numbers.
- Able to solve computations with relative ease.
- Quick to understand numerical transformations, relationships between numbers (markup).
- High ability to grasp new ideas and assimilate new information.
- The ability to build relationships with customers.
- The ability to form internal and external alliances to achieve company’s goals (KPI’s).
- Strong verbal and written communication skills.
- Proficient in Microsoft office suite of products.
- Proficient in SAP
- Must be able to read, write, and speak proficiently in English. Bilingual in Spanish is desirable but not required.
Essential Job Duties and Responsibilities:
Quoting:
Maintain Outlook inquiry folder by regularly checking for all incoming requests.
Create new sales quotations. Will be responsible for:
- Using historical sales price by checking for previous quotations and/or orders Verifying if all necessary drawings and specifications have been provided by customer to properly prepare a quotation.
- Usage pricing tools as needed (if applicable)
- Being in touch with Production dept. when manufacturing time estimate is needed.
- Understanding of Steel material grades /equivalent to German standard
- Handle all Drawing requests, with Production Facility.
- Cover Technical questions about the scope of the work, especially on repair quotes. Liaise with Production team and Customer team as needed.
- Sending material request specs. to vendors for material inquiry.
- Checking SAP part numbers, insure it is extended to our plant.
- Checking for the proper profit center.
- Preparing quotation and sending it to the customer.
- Storage of all electronic documents in line with Stasskol/KPC standards.
Order Entry:
- Regularly check and maintain Outlook inquiry folder for all incoming requests.
- Process any expediting requests to production team as needed.
- Process all incoming orders, checking:
- Pricing – Check for previous quotes.
- Check to ensure we have the latest drawing and specifications.
- Communicate with Engineering if drawings are required.
- Check of existing SAP part numbers and they are assigned to our Plant.
- Ensure correct Profit center is used.
- Check to see if BOM is in SAP.
- Send Order acknowledgement to customer.
Compensation & Benefits:
- Base salary is commensurate with experiences
- Discretionary annual bonus
- Company paid 100% premium cost for Medical/Dental/Vision
- Paid time off package
- Retirement Plan 401K
- Life insurance and AD&D
- Short-Term & Long-Term disability
- Employee Assistance Program
Job Type: Full-time
Pay: $52,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
Supplemental Pay:
- Yearly bonus
Ability to Relocate:
- Katy, TX 77449: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000 - $60,000