What are the responsibilities and job description for the Front Desk Medical Secretary position at Neurodiagnostics Medical P.C.?
We are seeking a highly motivated and efficient Front Desk Medical Secretary to join our medical practice. This is a full-time. The ideal candidate will be a student or new graduate who is looking to gain experience in the healthcare industry and can travel to multiple office locations. As a Front Desk Medical Secretary, you will be responsible for managing a fast-paced front desk and providing exceptional customer service to our patients. Assisting with medical paperwork and answering medical questions via patient calls/emails/messages.
Full-Time Schedule:
Full-Time Schedule:
- Monday to Saturday
- Must be able to travel to the following office locations:
- 150 East 58th Street, 9th Floor
- 2356 University Ave, Bronx, NY 10468
- 175-43 Hillside Avenue, Suite 1A Jamaica Estates, NY 11432
- 50 Court Street, Suite 508A, Brooklyn, NY 11201
- 3500 Nostrand Avenue, Brooklyn, NY 11229
- 9525 Jamaica Ave, Queens, NY 11421
- 2001 Marcus Avenue, Suite W170, Lake Success, NY 11042
- 1570 Old Country Road, Westbury, NY 11590
- 11 Ralph Place, Suite 217 Staten Island, NY 10304
Language:
- Spanish (Preferred)
- English Required
The team member must:
- Have the ability to multitask and work efficiently in a fast-paced environment
- Have proficiency in email and electronic medical record systems
- Be a positive influence and a team player.
- Be flexible in scheduling patients.
- Have high energy and a positive attitude
- Have excellent communication and interpersonal skills
- Be Professional.
- Office dress code is formal and professional.
Responsibilities/Requirements:
- Arriving 30 minutes before the clinic opens (830AM).
- Scanning and sorting mail daily.
- Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider
- Manage patient records using our electronic medical record system
- Manage patient referrals and coordinate care with other healthcare providers
- Scheduling future/follow-up appointments based on patient needs.
- Checking/Correcting insurance information.
- Working with the back office team for insurance and billing questions.
- Calling patients who have missed appointments to reschedule.
- Completing required paperwork for patients using physician reports.
- Ensure medical records/demographics are complete for patients prior to their visits.
- Obtain insurance information when missing and help back off team with patient communication.
- Maintaining a clean and positive work environment.
Salary : $42,000 - $52,000
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