Veterans Service Officer 1

To be considered for this position you MUST apply through the State of Nevada career site at https://nvapps.state.nv.us/NEATS/Recruiting/ViewAnnouncement.aep?recruitmentId=50422.

The Position

Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces who are State residents, their spouses, widows, widowers, children, dependents, estate and personal representatives; prepare, submit and present claims and appeals for denied benefits including adjusted compensation, hospitalization, insurance, pension, disability compensation, vocational training, education or rehabilitation; provide assistance and advice to resolve problems and answer questions relating to available benefits under federal and State laws.

Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.

The Nevada Department of Veterans Services is recruiting for a Veterans Service Officer 1 located in Elko, Nevada. Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces, their dependents and survivors. This position is responsible for researching federal statutes, laws, and regulations pertaining to benefits and claims by military veterans and dependents; interviewing veterans or dependents to prepare for filing claims; reviewing medical records or other sources to obtain evidentiary support for claims; preparing and filing veterans claims with the Department of Veterans Affairs (DVA); advocating on behalf of claimants at varying levels of claim and appellate procedures with the DVA; representing veterans at DVA boards and hearings; and performing outreach to inform and assist veterans and the community in obtaining benefits. The ability to maintain client confidentiality in medical record information is required. This position may be required to work occasional weekends and holidays. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/

To Qualify:

In order to be qualified, you must meet the following requirements:

Education and Experience (Minimum Qualifications)

• Associate's degree from an accredited college or university in any field and one year of professional experience which included interviewing clients to elicit and impart information; researching and locating information from a variety of sources; writing narrative reports and summaries; interpreting and applying rules and regulations; and evaluating complex information and making determinations; OR graduation from high school or equivalent education and two years of professional experience as described above; OR one year of experience as a Veterans Service Officer Trainee in Nevada State service; OR an equivalent combination of education and experience as described above.

Special Notes

• Certification as a Resident Veterans Service Officer is required within one year of employment and as a condition of continuing employment.
• Preference shall be given in the appointment of Veterans Service Officer and Veterans Service Program Manager positions to qualified veterans.

Special Requirements

• A valid drivers license is required at the time of appointment and as a condition of continuing employment.
• A state of Nevada/FBI background check will be required of the selected applicant.

Additional Position Criteria

• Case management experience including interviewing clients to determine benefits and processing claims is required.

The Examination

Application Evaluation Exam

The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

*The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range.

** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person