What are the responsibilities and job description for the VETERANS SERVICE OFFICER 1 position at State of Nevada, Division of Human Resource Management?
Announcement Number: 50422 Open to all qualified persons. Posted 02/07/2025 Recruiter:
BLANCHE DIEKET
Phone: (775)825-9764
Email: dieketb@veterans.nv.gov Applications accepted until recruitment needs are satisfied
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
The Nevada Department of Veterans Services is recruiting for a Veterans Service Officer 1 located in Elko, Nevada. Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces, their dependents and survivors. This position is responsible for researching federal statutes, laws, and regulations pertaining to benefits and claims by military veterans and dependents; interviewing veterans or dependents to prepare for filing claims; reviewing medical records or other sources to obtain evidentiary support for claims; preparing and filing veterans claims with the Department of Veterans Affairs (DVA); advocating on behalf of claimants at varying levels of claim and appellate procedures with the DVA; representing veterans at DVA boards and hearings; and performing outreach to inform and assist veterans and the community in obtaining benefits. The ability to maintain client confidentiality in medical record information is required. This position may be required to work occasional weekends and holidays. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/
To Qualify
In order to be qualified, you must meet the following requirements:
Qualifications
Education and Experience (Minimum Qualifications) Associate's degree from an accredited college or university in any field and one year of professional experience which included interviewing clients to elicit and impart information; researching and locating information from a variety of sources; writing narrative reports and summaries; interpreting and applying rules and regulations; and evaluating complex information and making determinations; OR graduation from high school or equivalent education and two years of professional experience as described above; OR one year of experience as a Veterans Service Officer Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Certification as a Resident Veterans Service Officer is required within one year of employment and as a condition of continuing employment. Preference shall be given in the appointment of Veterans Service Officer and Veterans Service Program Manager positions to qualified veterans. Special Requirements A valid drivers license is required at the time of appointment and as a condition of continuing employment. A state of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria Case management experience including interviewing clients to determine benefits and processing claims is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204
BLANCHE DIEKET
Phone: (775)825-9764
Email: dieketb@veterans.nv.gov Applications accepted until recruitment needs are satisfied
- Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The Position
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
The Nevada Department of Veterans Services is recruiting for a Veterans Service Officer 1 located in Elko, Nevada. Veterans Service Officers advise and advocate for veterans and individuals currently serving in the United States armed forces, their dependents and survivors. This position is responsible for researching federal statutes, laws, and regulations pertaining to benefits and claims by military veterans and dependents; interviewing veterans or dependents to prepare for filing claims; reviewing medical records or other sources to obtain evidentiary support for claims; preparing and filing veterans claims with the Department of Veterans Affairs (DVA); advocating on behalf of claimants at varying levels of claim and appellate procedures with the DVA; representing veterans at DVA boards and hearings; and performing outreach to inform and assist veterans and the community in obtaining benefits. The ability to maintain client confidentiality in medical record information is required. This position may be required to work occasional weekends and holidays. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/
To Qualify
In order to be qualified, you must meet the following requirements:
Qualifications
Education and Experience (Minimum Qualifications) Associate's degree from an accredited college or university in any field and one year of professional experience which included interviewing clients to elicit and impart information; researching and locating information from a variety of sources; writing narrative reports and summaries; interpreting and applying rules and regulations; and evaluating complex information and making determinations; OR graduation from high school or equivalent education and two years of professional experience as described above; OR one year of experience as a Veterans Service Officer Trainee in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Certification as a Resident Veterans Service Officer is required within one year of employment and as a condition of continuing employment. Preference shall be given in the appointment of Veterans Service Officer and Veterans Service Program Manager positions to qualified veterans. Special Requirements A valid drivers license is required at the time of appointment and as a condition of continuing employment. A state of Nevada/FBI background check will be required of the selected applicant. Additional Position Criteria Case management experience including interviewing clients to determine benefits and processing claims is required. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here:
Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204