What are the responsibilities and job description for the Intake Coordinator position at Nevada Mental Health?
Job Summary
The Intake Coordinator plays a crucial role in ensuring efficient patient flow and administrative support within a healthcare setting. This position involves managing patient intake processes, maintaining compliance with HIPAA regulations, and providing exceptional service to patients. The Intake Coordinator will work closely with healthcare providers and administrative staff to facilitate a seamless experience for patients while ensuring accurate documentation and information management.
Responsibilities
- Manage the patient intake process, including scheduling appointments and gathering necessary information.
- Ensure compliance with HIPAA regulations in handling patient information.
- Review documentation for accuracy and completeness prior to patient visits.
- Operate phone systems to communicate effectively with patients, healthcare providers, and staff.
- Maintain organized files and records related to patient information and office management.
- Provide excellent patient service by addressing inquiries and resolving issues promptly.
- It will be important that you have a familiarity with medical insurance, as you will be responsibility for initial verification of eligibility and benefits for incoming referrals. This is crucial for our process to know if a lead is eligible for our services or if they need referred out.
- Collaborate with the billing department to figure out insurance situations that are not straight forward.
Skills
- Strong understanding of HIPAA regulations and health information management practices.
- Proficient in documentation review and attention to detail.
- Experience with phone systems and effective communication skills.
- Knowledge of office management principles and practices.
- Excellent patient service skills with a focus on empathy and professionalism.
- Familiarity with insurance verification processes is a plus.
- Strong clerical skills, including organization, data entry, and file management.
This role is essential for maintaining the operational efficiency of our clinic while providing high-quality service to our patients. If you are detail-oriented, compassionate, and possess strong organizational skills, we encourage you to apply for the Intake Coordinator position.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Las Vegas, NV 89146 (Required)
Ability to Relocate:
- Las Vegas, NV 89146: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22