What are the responsibilities and job description for the Case Manager position at New Avenues for Youth?

Transform Lives, Transform Yourself :

Are you eager to be a part of the change and care that supports youth in our community? Do you have experience that could be an assurance and lift for young people facing houselessness to help them with the skills and resources to lead healthy, independent lives? New Avenues for Youth seeks a compassionate Case Manager to join our Case Management team.

As a Case Manager, you'll be a consistent and intentional guide for youth navigating difficult paths. Your unique perspective, experience, and resilience will foster opportunity and empower young people to be more prepared and resourced to move through challenging moments and reach their unique goals. There are currently openings working out of our 1220 SW Columbia Street location and working out of our 43 SE 102nd Avenue location.

Join New Avenues and…

Make an Impact : Provide consistent support, guidance around resources, and advocacy.
Thrive in a Supportive Team : Join a collaborative and inclusive environment where your contributions are celebrated.
Grow as a Professional : Receive ongoing training, mentorship, and opportunities for career advancement.
Enjoy a Robust Benefits Package : We value your well-being and offer a robust benefits package that includes :
Full health, vision, and dental insurance at zero cost to the employee (with options to cover family members), to ensure your physical and mental health are prioritized.
Generous holiday, personal, and paid time off (PTO) allowances to support your work-life balance and personal needs. Roughly five weeks of available time in year one with an additional week added in year two.
Discounted gym memberships to encourage a healthy and active lifestyle.
Access to free counseling services to help you manage stress and maintain your emotional health.

Our Commitment to Equity :

At New Avenues for Youth, we envision a community where all young people thrive. We recognize that historical inequities and intersecting forms of oppression have created barriers for many. We are unwavering in our commitment to dismantling these barriers and fostering a truly equitable space where every voice is heard and valued.

Who You Are :

Experienced : You have lived experience or work experience dealing with challenges related to substance use, mental health, and / or houselessness. Your experience is a source of strength and fuels your compassion and care.

Compassionate Listener : You offer empathy without judgment, creating a safe space for young people to share their stories and struggles.

Reliable Advocate : You are committed to showing up consistently, building trust, and following through on your promises to young people.

Growth-Oriented : You embrace continuous learning, seeking new knowledge and skills to better support yourself and the youth you serve.

Equity : You understand how systemic oppression impacts the lives of youth in programs and the systems that you will support youth in navigating. You approach this world with humility and a deep sense of growth and learning.

What You'll Do :

Be a Mentor and Guide : Build genuine connections with youth, supporting them in developing and working towards goals, helping them manage crises

Empower Through Advocacy : Help young people navigate complex systems, access resources, collaborate and coordinate with other providers, and make informed decisions about their own journey to housing independence.

Support Growth and Learning : Engage in case planning and skill building to help youth move towards greater independence

Document the Journey : Maintain accurate and timely records, ensuring that our programs have the data they need to thrive and continue serving those who need it most.

Qualifications :

A minimum of two years of relevant work experience, lived experience, or both. A Bachelor’s degree in social work, psychology or related human services field a plus.

Prior experience working with youth that face multiple barriers.

Understanding of the impacts of trauma on mental health, substance use, and young adult development

Experience, ability and commitment to working with sexual minority and culturally diverse staff, participants and community.

Demonstrated ability to build trust and rapport with youth who have experienced challenges related to street life and / or housing instability

Reimbursed use of personal automobile for transporting self and clients for work purposes

Must have access to an automobile, a valid driver’s license, and active auto insurance on that vehicle (reimbursed use of personal automobile for transporting self and clients for work purposes)

Must be willing to be CPR trained and certified

Bilingual in fluent English and Spanish a plus (with additional compensation)

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