Quality Manager - Quality Assurance

• This position will report to the: Director of Quality 
• Travel Requirement: 10%
• FLSA Status: Exempt  
• Shift: Varies 
• Employment Category: Full-Time Regular
• Pay Range: $100,000 - $130,000

STRONG HISTORY. EXCITING FUTURE.

Bolthouse Fresh Foods is a leader in carrot production, serving as a grower, packer, processor, and shipper. Headquartered in Bakersfield, California, we are a proud employer to 1,600 dedicated individuals. Since 1915, we have been committed to growing and producing high-quality carrots, and today, we are one of North America’s largest growers and distributors of fresh carrots for cooking and snacking. Additionally, we supply premium natural ingredients for the food and beverage industry. With over a century of excellence, Bolthouse Fresh™ products are available at major retailers across North America. 

Bolthouse Fresh Foods has approximately 1,600 employees. 

WHAT YOU’LL BE RESPONSIBLE FOR IN THIS ROLE    

The Quality Manager is responsible for overseeing all quality processes, ensuring compliance with food safety and quality standards. This role involves active supervision of the production floor (60% presence), conducting investigations, root cause analyses, and implementing corrective actions to maintain product integrity. The Quality Manager collaborates with multiple departments, leads quality improvement initiatives, and ensures customer satisfaction by addressing inquiries and complaints.

• Maintain a 60% on-the-floor presence to proactively identify, investigate, and resolve quality issues in real time.
• Oversee and enforce compliance with GMP, HACCP, FSMA, and other food safety and regulatory requirements.
• Conduct root cause analyses for deviations, customer complaints, and non-conformances, ensuring corrective and preventive actions are effectively implemented.
• Lead the monitoring and auditing of production processes, including verification of code dates, weight checks, specifications, plant GMPs, and documentation accuracy.
• Manage and oversee the rollout of new or modified processes specifically rolled out to the quality team including changes to our SOPs and programs
• Analyze analytical and microbiological test results for raw ingredients, finished products, process water, and plant equipment, ensuring compliance with quality specifications.
• Lead quality assurance audits, coordinating corrective action plans with QA, Sanitation, Maintenance, and Operations teams.
• Review daily quality reports, analyze data trends, and implement continuous improvement strategies to enhance product consistency.
• Manage the calibration, operation, and maintenance of laboratory equipment, ensuring accuracy in testing and documentation.
• Oversee training and development of Quality Assurance (QA) technicians to maintain high standards in quality monitoring and analysis.
• Serve as the primary contact for sales and customers regarding product quality inquiries, COAs, and sample requests.
• Investigate and resolve customer complaints, prepare detailed reports and coordinate corrective actions.
• Conduct internal and third-party audits, prepare documentation and lead corrective action initiatives.
• Develop and maintain quality control documentation, including SOPs, policies, and process improvement reports.
• Perform other quality control functions as required to uphold company and customer standards.
• Performs other duties as assigned

WHAT WE’RE LOOKING FOR   

Minimum Qualifications:

• Bachelor’s Degree or equivalent from a four-year college or university, OR three to five years of equivalent related experience (preferably in a food, beverage, pharmaceutical, or chemical industry); or an equivalent combination of both education and experience
• Experience must include at least two years of supervision experience in a production environment.
• Valid Driver License and clean driving record.

Required Skills and Abilities:

• Five years in Quality Assurance in the fresh produce or food-processing environment
• HACCP, SQF and Better Process Control School training certificates desired
• Bilingual 

PHYSICAL DEMANDS:

• Operate office equipment requires repetitive hand movement and fine coordination including use of a computer keyboard. 
• Ability to stand for long periods of time in an upright position walking on both even and uneven surfaces 
• Ability to ascend and descend ladders, scaffolding, using 3-point contact on a regular basis 
• Ability to stoop, crouch, and kneel on a regular basis 
• Environmental exposure- hot/humid conditions (95 ° or above).
• Environmental exposure- cold/wet conditions (40 ° or below)
• Material exposure – moving mechanical parts
• Occasional exposure to environmental factors such as fumes, airborne particles, and vibrations 
• Ability to lift, push, pull, and/or carry up to 50 lbs.
• Ability to use hands and arms to grasp, manipulate, and handle objects in one position for an extended period of time.
• Able to work in loud noise when conducting plant monitoring and inspections 

HOURS & WORKDAYS:

Monday through Friday; Overtime, Weekends, and Holidays may be mandatory based on business needs. Rotating workday/time off schedules may be mandatory depending on department/business needs as well. 

WHAT WE OFFER

Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families.   

• Medical  
• Dental  
• Vision  
• Group Life and AD&D   
• Voluntary Life and AD&D   
• Group Short-Term Disability  
• Group Long-Term Disability  
• Flexible Spending Accounts  
• Employee Assistance Program  
• 401(k)  
• Paid Time Off

EQUAL EMPLOYMENT OPPORTUNITY 

"Bolthouse Fresh Foods is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetic information, or any other characteristic protected by law. We are dedicated to fostering a workplace where everyone feels valued, respected and empowered to achieve their full potential." 

REASONABLE ACCOMMODATIONS: 

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with Bolthouse Fresh Foods and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of accommodation, please contact our Talent Acquisition team at: TalentAcquisition@BolthouseFresh.com for additional support or guidance. 

RECRUITMENT AGENCIES: 

Bolthouse Fresh Foods does not accept unsolicited agency resumes. Bolthouse Fresh Foods is not responsible for any fees related to unsolicited resumes.