Banking Officer

Deposit Operations Specialist

Full Job Description

Coordinate with Deposit Operations Manager and other team members in implementing and carrying out Bank policy and procedures with respect to the overall operations of the Bank. The Deposit Operations Specialist is responsible for reviewing and processing transactions from various bank reports including Overdraft, ACH, Mobile Deposit and Remote Deposit Capture (RDC).

This job description and essential duties describe the scope of responsibility and essential functions of this position but should not be considered an all-inclusive listing or work requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences, or equalize peak work periods, or otherwise balance the workload. This position is onsite at the Bank’s corporate headquarters location in Fort Lauderdale, Florida.

Job Description

• Review and process daily reports obtained from Fiserv and Nautilus.
• Process and work various exception and non-post reports, post journal entries to customer accounts, and reconcile exceptions.
• Work overdraft report and process returns.
• Process outbound notifications of changes.
• Review and verify large dollar items.
• Process transactions based on decisions made within ACH Positive Pay and Check Positive Pay.
• Process Federal Reserve Bank (FRB) Adjustments.
• Review and work file maintenance reports.
• Verify Mobile and Remote Deposit items for processing.
• Assist in the processing and research of ACH disputes.
• Assist in the processing and research of Reg E debit card and Zelle disputes.
• Review executed Written Statements of Unauthorized Debits for proper completion and process related returns.
• Review executed Stop Payments for proper completion and process related returns.
• Perform debit card maintenance.
• Review new and closed accounts for proper documentation.
• Process Death Notification Entries and handle Government Reclamation Notices.
• Assist branches and customers with inquiries.
• Process incoming and outgoing wire transfers and perform call-back verification, when required.
• Keep track of dormant activity, log any exceptions, and work monthly dormant reports.
• Prepare and handle tracking and disposition of subpoenas and other legal document requests.
• Respond to CPA confirmations of customer accounts.
• Supply documents needed for Audits and Examinations.
• Assist with special projects and other job duties, as needed.
• Compliance with all bank policies, procedures, regulations and laws applicable to carrying out duties and responsibilities.