Account Executive, Ticket Sales

Account Executive, Ticket Sales

New England Free Jacks

Position: Account Executive, Ticket Sales

Location: Quincy, MA (with regional travel)

Type: Full-Time

About the Free Jacks:

The Free Jacks are greater Boston’s explosive and exciting professional rugby team competing

in Major League Rugby (MLR), the premier North American professional rugby competition,

representing all the greatness of the six New England states on and off the field. The Free

Jacks aim to create unforgettable in-person experiences at our home in Quincy, MA, and deliver

dynamic digital content that delights and excites fans as a community-centric, world-class

entertainment company. The core brand in the portfolio is The New England Free Jacks–the

humble, hard-working, free-spirited Back-to-Back MLR Champions. We never forget that life is

better together, on and off the pitch. For more information, please visit www.FreeJacks.com.

About the Role:

The Account Executive, Ticket Sales will be a key difference maker in the Free Jacks league

leading ticketing program. Their primary objective will be to grow the Free Jacks brand and

reach through season membership, group, and individual ticket sales by prospecting and

developing relationships with key decision makers. The Account Executive, Ticket Sales will be

expected to provide exceptional customer service, creating lasting relationships and amazing

experiences for Free Jacks fans that keep them coming back year after year.

Responsibilities:

• Maximize New England Free Jacks ticket sales revenue through the sale of Season

Ticket Memberships, Group Tickets, and Individual Game Tickets.

• Meet and exceed personal and team ticket revenue goals.

• Initiate new business through, but not limited to, outbound calls, meetings, networking

events and email campaigns.

• Attend and prospect new business relationships at corporate, community, philanthropic,

and other industry events.

• Collaborate with members of the New England Free Jacks Front Office including

community, marketing, and sponsorship departments to maximize ticket sales revenue.

• Work with members of other departments on New England Free Jacks organization

initiatives that may fall outside the ticket sales vertical.

• Staff the Veterans Memorial Stadium box office for New England Free Jacks home

matches and other events hosted at the venue.

• Provide exceptional customer service to both current and potential fans and clients.

• Represent the New England Free Jacks in a positive and professional manner.

• Perform all other duties assigned by the Vice President of Ticketing

Qualifications:

● 1 years of sales experience is required, preferably with a sports team or organization

● Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced

environment.

● Excellent communication, interpersonal, and presentation skills.

● Strong organizational skills and meticulous attention to detail.

● Proficient in Google Workspace, Microsoft Office Suite, and event management software.

● Passion for sports and creating memorable fan experiences.

● A valid driver's license and reliable transportation.

● Willingness to work evenings, weekends, and holidays as required.

Ideal Candidate Profile:

● Detail-oriented: Possesses a keen eye for detail and accuracy.

● Over-communicator: Proactively keeps stakeholders informed and fosters transparent

communication.

● Organized: Effectively manages time, prioritizes tasks, and maintains a structured approach.

● Solutions-based: Identifies challenges and proactively seeks creative solutions.

● Team player: Collaborates effectively with colleagues and contributes to a positive team

environment.

● Adaptable: Thrives in a dynamic environment and adjusts to changing priorities with ease.

● Flexible work hours: Job requires multiple weekends and evenings each month.

Compensation: $60,000-$70,000 per year including incentives