What are the responsibilities and job description for the Administrative Assistant position at New England Lab?
About New England Lab
For over 25 years, New England Lab has provided laboratory furniture systems that support breakthrough discoveries and scientific advancement for everything from pharmaceutical research, to life science discoveries, to enhancing products we use every day. We are a growing full-service specialty sub-contractor and are proud to have provided laboratory furniture systems to some of the leading university, biotech, government, corporate, industrial, and medical research facilities in the Northeast, Mid-Atlantic, and Carolinas.
Opportunity
New England Lab is seeking an Administrative Assistant to support its corporate and satellite offices. You will join a team-focused, fast-paced environment and will be integral in the daily operations of the office. Our Administrative Assistant needs to be self-motivated and highly detailed; placing value on both internal and external customer service. Proactive planning, organization, customer service and communication are all essential to your role and daily tasks.
Role
In the position of an Administrative Assistant you will be responsible for the flow of information incoming and outgoing for the Woburn, MA office. Perform routine clerical, administrative and receptionist functions; answer/route incoming calls, send/receive correspondence, travel arrangements, supplies management, organizing and maintaining electronic files and support office/event planning. Proactively support sales and estimating with correspondence. This full-time hourly position reports to the General Manager and the standard business hours are 8am – 5pm M-F.
Duties & Responsibilities
• Answer incoming calls for 3 offices, qualify and direct to appropriate parties or take messages
• Responsible for maintaining contact, quote, and project logs
• Download drawings and specifications
• Manage setup, schedule and logistics for onsite client and company meetings (in office and showroom)
• Research and book travel arrangements
• Open, sort, and distribute incoming correspondence, including email
• Support Marketing department by keeping NEL/vendor material organized, current, replenished and re-order as necessary
• Organize, coordinate and facilitate company calendar and events
• Communicate and distribute all vendor, marketing and office updates (catalogs, phone lists, product sheets)
• Support sales and estimating with the daily flow of information. Assist with proposals, estimates, drawings, setup job/folders, assemble Kickoffs, document management and coordination
Skills & Competencies
• 0-3 years’ experience in an administrative/office support role
• Associates degree required, BA/BS preferred.
• Experience interacting/communicating with outside customers (calls, inquires, concerns)
• Enthusiastic and positive approach to service oriented tasks
• Dependable
• Driven, strong personal work ethic
• Able to effectively manage information, schedules and personalities
• Well organized and able to appropriately prioritize tasks
• Professional and clear communicator
• Excellent administrative skills
• Knowledge and experience with MS Office (Word, Excel, Outlook, Access and PowerPoint) and Adobe Acrobat
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties, responsibilities and activities may change at any time with or without notice. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We are an equal opportunity employer; applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history), or any other characteristic protected by law.
About the Community
Our team is devoted to creating laboratories that meet the needs of the scientific community. Great leadership and talented team members are the heart and soul of our thriving environment. We focus on providing the best customer service possible and are committed to bringing our clients great results through integrity, dedication, and professionalism.
Benefits
We offer growth opportunities for motivated professionals and a great compensation package including, dental insurance, medical insurance, pre-tax accounts for health and dependent care, 401K employer match, paid company holidays, and paid vacations.
