What are the responsibilities and job description for the Hotel Manager position at New England Recruiters?
Job Summary
We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hospitality management, with a focus on guest relations, staff supervision, and budget management. As the Hotel Manager, you will ensure that our guests receive exceptional service while maintaining efficient hotel operations.
Duties
- Supervise and coordinate daily hotel operations to ensure a smooth workflow.
- Manage guest relations to enhance customer satisfaction and address any concerns promptly.
- Oversee budgeting and financial planning to maintain profitability.
- Lead and train hotel staff, fostering a positive work environment and encouraging professional development.
- Conduct night audits to ensure accurate financial reporting and compliance with hotel policies.
- Maintain effective communication with all departments, ensuring that all staff are informed of daily activities and events.
- Utilize phone systems effectively for reservations, inquiries, and guest communications.
- Implement strategies to improve service quality and operational efficiency.
Experience
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong leadership skills with the ability to supervise and motivate staff effectively.
- Excellent customer service skills with a focus on guest satisfaction.
- Familiarity with budgeting processes and financial management in a hotel setting.
- Bilingual or multilingual abilities are highly desirable for enhancing guest relations.
- Experience with resort operations is a plus, as well as proficiency in night audit procedures.
We invite passionate candidates who thrive in a dynamic environment to apply for this exciting opportunity to lead our team and enhance our guests' experiences.
Job Type: Full-time
Pay: $60,960.00 - $64,401.00 per year
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Providence, RI 02903 (Preferred)
Ability to Relocate:
- Providence, RI 02903: Relocate before starting work (Preferred)
Work Location: In person
Salary : $60,960 - $64,401