What are the responsibilities and job description for the Box Office Assistant position at New Hampshire Fisher Cats?
Organizational Overview
The New Hampshire Fisher Cats are the Double-A affiliate of the Toronto Blue Jays and members of Minor League Baseball. The organization is proud to be New Hampshire’s only professional sports team, a community champion of the City of Manchester and State of New Hampshire, and producer of high-quality family friendly entertainment.
The Fisher Cats are looking for a hardworking, dependable, and self-driven individual motived to make Delta Dental Stadium the most entertaining experience in the Eastern League and uphold its reputation as “Best Ballpark” as voted on by fans. The Box Office Assistant is a seasonal position that will primarily focus on processing ticket orders and assisting with customer service inquiries.
Job Type
Job Types: Part-time, Seasonal.
Season: Early March-Mid September
Responsibilities
Duties and responsibilities for the Box Office Assistant include but are not limited to:
- Process phone, walk-up and online ticket orders.
- Manage ticket distribution components for multiple community programs.
- Work directly with Sales and Corporate Sales departments.
- Assist the Box Office Manager with day-to-day office and game operations.
- Assist the Box Office Manager with training and managing interns and other box office staff.
- Maintain customer databases.
- Provide excellent customer service to fans with ticket-related concerns.
- Game-day responsibilities will vary but will be focused on the Ticket Office.
REQUIRED QUALIFICATIONS:
- The ideal candidates should be well organized and have good communication skills.
- Be highly motivated and have a strong work ethic.
- The ability to work as a team and multi-task in a fast-paced environment.
- The ability to work evenings, weekends and holidays is required.
Pay Rate:
$15/hr, 30 hrs/week
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $15
