Part-Time Volunteer Coordinator (24-128)

Part-time Volunteer Coordinator, Concord, NH, Position #24-128

**INSTRUCTIONS TO APPLY**

Step 1: Complete the PDF application on the Website https://www.courts.state.nh.us/forms/nhjb-2099-dfps.pdf

Step 2: E-mail application to: applications@courts.state.nh.us OR fax application to: (603) 513-5454 OR mail application to: Administrative Office of the Courts Human Resources Department One Granite Place, Suite N400 Concord, NH 03301

Your application may not be considered without a position number listed at the top.

JOB DESCRIPTION

The Volunteer Coordinator is a part-time position supporting the Office of Access and Community Engagement ("OACE") within the Administrative Office of the Courts (“AOC”) for the New Hampshire Judicial Branch (NHJB). The position is subject to sufficient and continued funding of the New Hampshire Judicial Branch by acquired grants.

This is an experienced volunteer coordination position. Work involves recruitment, organization, and scheduling of volunteers for OACE projects and programs, collectively known as American Rescue Plan Act Access to Justice (“ARPA A2J”) and may also include other NHJB projects as requested by the OACE Manager or the AOC Director. This position will additionally be asked to provide recommendations on training developments and feedback on related policies and procedures. This position requires considerable attention to detail, organization, and communication skills. Many of the volunteers will be attorneys or law students or other professionals from the NH legal ecosystem.

This position reports to the NH Judicial Branch Access and Community Engagement Program Coordinator. This position is for the maximum 29 hours per week. The employee in this position may be required to travel during the regular course of business and is subject to transfer or reassignment at the discretion of the Director of the Administrative Office of the Courts.

ESSENTIAL DUTIES & RESPONSIBILITIES

This job description intends to provide a representative summary of the primary duties and responsibilities performed by incumbents of this job. Employees may be requested to perform tasks other than those specifically presented in this description.

• Encourages volunteerism in the community and recruits and refers prospective volunteers to the NHJB OACE.
• Attends, plans, participates in, and facilitates Information Sessions, Pre-Service interviews, and training sessions for OACE volunteers.
• Identifies ongoing training needs for OACE volunteers and provides input on developing specific training sessions to address needs in collaboration with internal and external stakeholders.
• Positively represents the NHJB and OACE at community functions and civic organizations as requested by the OACE Manager or the Director.
• Sources and recruits volunteers through various outreach strategies.
• Responds to volunteer inquires.
• Collects information on volunteer availability and skills; matches volunteer availability and skills to strategically meet project need(s).
• Promptly identifies and resolves volunteer scheduling issues or related conflicts.
• Oversees planning and scheduling for OACE volunteers.
• Ensures that volunteer policies are consistent with the strategic plan and in compliance with NHJB policies and procedures; provide input on these policies and procedures.
• Provides feedback on existing volunteer policies and procedures, recommends solutions and improvements and supports implementation them.
• Maintains volunteer database and keeps volunteer and scheduling information current.
• Cultivates positive relationships with volunteers, maintain open communication, and solicit feedback.
• Provides recommendations for effective data collection and long-term sustainability based on the structure of the Mobile Service Outreach pilot program and state court system. This should include recommendations for data points, collection tools, reporting, supportive technology.
• Provides recommendations on frequency of volunteer trainings and frequency for updating training curriculum.
• Tracks data related to OACE volunteers and related training and prepares and submits quarterly reports to the OACE Program Coordinator, Manager, and the Director.
• Other projects and duties as assigned.

REQUIRED QUALIFICATIONS

Education and Experience

• BA in business administration, human resources, law, psychology, social work or relevant field is preferred, and at least three years of related coordination or management experience;
• OR any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

PREFERRED QUALIFICATIONS

• Ability to spread out part-time hours to work five days a week.
• Prior experience in volunteer coordination.
• State BAR certified.

OTHER JOB REQUIREMENTS

• Successfully completing a background check, including a criminal records check and motor vehicle records check.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledgeable or capability of becoming knowledgeable in:

• Demonstrated professionalism that includes understanding boundaries, consistency, active listening, keen observation, teamwork, values, role modeling, recognition of others, and leadership attributes.
• Communication skills, including the ability to modify, develop, and improve skills
• Positive attitude and excellent teamwork skills
• Able to receive feedback on performance and make changes necessary to perform the job; flexible, can change and adapt routines, duties, and interactions.
• Exhibits trust and respect for the authority and decisions by NHJB management
• When faced with conflict, confusion or disagreement, has the ability to resolve, problem solve, and move on without withdrawing from the team or negatively impacting team productivity

Skilled in:

• Proven experience in volunteer coordination or similar positions.
• Experience in community outreach and recruitment.
• Working skills in Microsoft 365, including SharePoint, Teams, Office, Excel, Word, and PowerPoint.
• Able to communicate effectively with diverse people.
• Strong organizational and planning skills with the ability to set effective priorities.
• Effective oral and written communication.
• Consistently reads and responds appropriately and promptly to written information.

Ability to

• Comprehend program goals and requirements to ensure that volunteer forms and documentation are complete and accurate.
• Use logical thinking or reasoning skills to resolve scheduling conflicts effectively.
• Establish and maintain effective working relationships with others.
• Prioritize and manage time.
• Seek support and clarification promptly from appropriate managers.

The NH Judicial Branch is an Equal Opportunity Employer

Job Type: Part-time

Pay: $25.38 - $37.23 per hour

Expected hours: No more than 29 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• Choose your own hours
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $25 - $37