What are the responsibilities and job description for the Security - Grand Rapids Brewpub position at New Holland Brewing Company?
SECURITY
What we offer you
- An innovative, growing company in our industry.
- A strong culture; one that is guided through our Mission, Vision and Values.
- A collaborative, caring, creative and engaging place to work.
Job summary
Be a positive ambassador of our company while ensuring the safety of our staff and guests.
- Lead and act in a manner that is consistent with our Mission, Vision & Values.
- Immediately welcome & warmly greet guests upon arrival and departure.
- Accurately check various forms of identification to prevent underage entrance/ consumption.
- Confiscate illegal forms of identification (fake id or id’s not belonging to the guest).
- Communicate in a friendly and professional manner with guests.
- Handle disgruntled guests.
- Be able to recognize intoxicated guests, and not allow them to enter.
- Assist staff with cutting off an intoxicated guest or removal, if needed.
- Ensure guests are not smoking or vaping inside the building.
- Must conduct Pub “walk throughs” both inside and outside, to ensure safety.
- Conduct accurate guest counts, not to exceed capacity.
- Communicate with the manager on duty and other security guards throughout the shift.
- Perform other responsibilities as assigned.
- Excellent interpersonal skills.
- Problem solving and forward-thinking mindset.
- Ability to multi-task with a calm, positive attitude.
- A passion for engaging with guests and for providing a hospitality-focused environment.
- A desire to be part of high-functioning team.
- Possess good communication skills and the ability to work well with teammates.
- Maintain a positive attitude in stressful situations.
- Must be able to work days, nights, weekends, and holidays.
- Be able to work in a standing position for up to ten (10) hours at a time.
- Be able to reach, bend, stoop and frequently lift fifty (50) pounds.
- Experience in a security position or similar.
- ServeSafe certified, or the ability complete certification within 90 days of employment.
Our Mission
At New Holland Brewing Company, we are on a mission to enhance the quality of people’s lives.
Our Vision
New Holland Brewing Company’s vision is to create savored moments for the world.
Our Values
We Believe * We Engage * We Own * We Lead * We Act with Integrity * We Care
- Ensuring guest and staff safety.
- Welcoming everyone in a way that will enhance the quality of their lives.
- Greet guests and verify identification.
- Support staff with any issues.
- Maintain a presence at the door to prevent and handle safety concerns.
Reports to: General Manager
New Holland Brewing Company is an Equal Opportunity Employer and we do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the Americans with Disabilities Act (ADA), New Holland Brewing Company will make reasonable accommodation of working conditions or methods in order to perform the duties of the position. New Holland Reserves the right as part of a development plan to fill a position without the role being posted.
New Holland conducts job-related background checks prior to hire to ensure a safe and secure work environment in which current team members, guests, and company assets are protected, while protecting the integrity and confidentiality of information gathered during the evaluation.
Background checks are conducted on the finalist only following the issuance of a contingent offer of employment. At this point in the hiring process, you would be asked to authorize New Holland to conduct the background check. You would be provided with online authorization and disclosure forms that require identifying information, including other names used, Social Security Number and birthdate, current address, and contact information.
Candidates with questions are encouraged to contact the People & Culture team at peopleandculture@newhollandbrew.com.
