What are the responsibilities and job description for the Information Technology Manager position at New Hope Community, Inc.?
Information Technology Manager - Role Overview:
The Information Technology Manager will report to the Senior Director of IT & Security and be responsible for the administration and support of the end user compute environment within New Hope Community.
Essential Characteristics and Responsibilities:
- Responsible for overseeing daily information technology operations.
- Responsible for directly supervising the System Administration and Network Administration team.
- Ability to plan, implement, manage, and support a Windows Server / Windows 10 & 11 compute environment.
- Advanced level understanding of Windows administration tools including Active Directory, DNS, Group Policy, DHCP and others
- Experience working with Microsoft 365 and Microsoft Azure. Experience managing a Hybrid configured environment is highly desired.
- Experience working with VMWare, Hyper-Visor or another server virtualization technology.
- Advanced level understanding of computer networking, with hands-on experience managing Firewalls, Routers, Network Switches and wireless access points.
- Prior experience working with Fortigate or similar firewalls desired. Experience with Cisco Routers/Switches or similarly advanced switching hardware is required.
- Ability to create and maintain network documentation including LAN/WAN topology.
- Familiar with the ITIL 4.0 framework and NIST Cybersecurity framework highly desired.
- All other duties as assigned by the Senior Director, IT & Security
Qualifications:
- Education:
- A Bachelor’s degree in Computer Science, Information Systems or a related technology field OR an Associate’s degree in a technology field and 10 years of IT experience.
- A Cisco, Microsoft MCSA/MCSE or CompTIA certification in at least 1 technology field is preferred.
- ITIL 4.0 certification desired
- Experience:
- Minimum 7 years of experience with a proven track record in a systems administration or a network support role. Experience in a health care setting is desirable, specifically in technology and information systems management. At least 1 year of previous supervisory experience is preferred but willing to consider a well-rounded individual contributor, looking to step into management.
- Why would I want to work at New Hope Community?
New Hope Community is a dynamic organization providing the highest quality of programs and services to people with intellectual and developmental disabilities. With a reputation as one of the region’s best employers, New Hope promotes from within and thrives on a diverse workforce dedicated to improving the lives of the people it serves.
As a premier employer in Sullivan County, employing approximately 650 staff members. Our staff members enjoy a large variety of benefits including; Excellent Hourly Wages, Bonuses, In-Depth Training, Advancement Opportunities, Health and Fitness Classes, FREE Medical Insurance, Dental Insurance and Vision Insurance. Additionally, New Hope provides Identity Fraud Protection, Term Life Insurance, Tuition Reimbursement, and so much more!
Start your career with New Hope Community, Work where it matters!
Salary for this position is $90,000.00.
Education
Preferred- Bachelors or better in Computer Science
- Bachelors or better in Information Systems
- Associates or better in Technology
Skills
Required- Information Technology (IT)
Salary : $90,000
