Case Manager

POSITION SUMMARY
Case Managers are responsible for coordinating and providing case management, group therapy, and intake assessment services to clients as well as group, individual, and family counseling for residents within the facility. The Case Manager provides development of resident resources, vocational counseling, discharge/continuing care planning, and placement of clients. The Case Manager works with the treatment team to plan and coordinate the resident’s progress through the continuum of care.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:
· Uphold and enforce New Hope standards, policies and procedures, resident rights, and professional code of ethics and conduct.

· Demonstrate knowledge of TAP21 Counselor Competencies.

· Ability to utilize agency comprehensive assessment tools in Best Notes (Biopsychosocial, Initial Treatment Plan, Discharge Planning upon admission).

· Identify and prioritize individual needs and problems of the patient.

· Prepare comprehensive interpretive clinical summaries.

· Develop person-centered care plans, including prioritized problem lists, SNAP, resident-reported goals, measurable and achievable objectives, and interventions.

· Provide individual and group therapy sessions utilizing Evidence Based Practices.

· Document resident progress toward treatment plan goals and objectives in SOAP progress notes.

· Prepare effective care level step-down Transition notes.

· Develop sound discharge plans and summaries for assigned caseload.

· Prepare clinical documentation accurately and within agency time frames.

· Intervene during crisis intervention situations.

· Cooperate with health insurance clinical utilization reviews. Provide daily Progress Notes and detailed Clinical Notes to assist with UR’s.

· Participate in weekly Clinical Treatment team meetings with other team members as needed.

· Participate in the agency’s Orientation training, staff meetings, and in-service training.

· Provide accurate assessment and referral when appropriate. Provide information to Probation Officers, Lawyers and Spouses/Family Members on the resident’s behalf.

· Provide appropriate treatment interventions relative to the specific needs of each resident.

· Provide for discharge planning, contacting referring agency as needed.

· Adhere to code of ethics, legal aspects of clinical practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, and exercise professionalism at all times.

· Exercise awareness in cultural competency, resident satisfaction, quality of services, resident needs, and overall health and safety staff and residents.

Competencies:

-Ability to perform duties as a counselor/therapist according to TAP21 “Addiction Counseling Competencies” with respect to screening, assessment, individualized treatment planning, crisis

-Intervention, group and individual counseling, case management, referral, discharge summaries, clinical documentation, and professional ethics.

-Ability to establish and maintain cooperative working relationships with subordinate staff, supervisors, utilization review, managed health care clinicians, medical and mental health professionals.

-Ability to positively interact and develop rapport with residents and their families.

Education:
Bachelor’s degree from an accredited college in the Human Services or Behavioral Health

· Registered as an AOD intern or a CADC Intern

· Drug and Alcohol Counseling Certification Desired.

Experience:
· 1-2 years experience in the field of addiction and mental health or equivalent human services work experience preferred.

· Experience in co-occurring disorders treatment a plus

Computer Skills:
· Computer Literacy in doc, spreadsheet, and email.

· Proficiency in KIPU Systems Resident Management Software

Certificates & Licenses:
· Valid Driver’s License

· CPR/First AID

· Drug and Alcohol Counseling Credential or Internship Preferred

Other Requirements:
· Negative TB test results within the past year

· Medical Clearance to work within the past year

· Ability to pass pre-employment and random drug screenings

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Social Services Occupations: 2 years (Preferred)

Work Location: In person

Salary : $16 - $25