Patient Care Coordinator/Administrative Assistant

Company Overview

New Horizons Vision Therapy Center is dedicated to helping individuals overcome vision problems that interfere with reading, learning, and daily life. We work with a variety of ages and abilities including infants/toddlers, school-age children with learning-related vision problems and adults with concussions and brain injuries. Our mission is to improve visual function through specialized therapy and support.

Job Summary:

We are seeking a compassionate and organized Patient Care Coordinator & Office Administrator to join our team on a part-time basis. This role is vital in ensuring a smooth and welcoming experience for our patients while managing administrative tasks that support the efficiency of our office. The ideal candidate will be detail-oriented, customer-service driven, and comfortable handling both patient interactions and office operations.

Key Responsibilities:

Patient Coordination:

• Greet and assist patients in a friendly and professional manner
• Schedule, confirm, and manage patient appointments
• Coordinate referrals and follow-up care as needed
• Maintain accurate patient records and update information in the electronic health system.
• Manage patient records request and following HIPAA.
• Answer patient inquiries via phone, email, and in-person interactions
• Take payments and review fee schedules and contracts with patients.
• Pretesting patients before seeing the doctor.

Office Administration:

• Manage front desk operations, including check-in/check-out procedures
• Reconcile daily accounting sheets.
• Handle billing, insurance, and payment processing for a limited number of insurance claims.
• Organize and maintain office supplies and inventory
• Assist in maintaining compliance with healthcare regulations and office policies
• Support the team with additional administrative tasks as required

Qualifications & Skills:

• Two years experience in a healthcare or medical administrative role
• Excellent communication and interpersonal skills
• Strong organizational abilities with attention to detail
• Familiarity with Microsoft Office Suite, Google Workplace, and electronic medical record (EMR) systems
• Ability to multitask and work efficiently
• A compassionate and patient-focused attitude

If you enjoy working as part of a team to provide outstanding patient care that makes a difference in people's lives, we would love to hear from you!

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Dental insurance
• Employee discount
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• Waunakee, WI 53597: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25