Lead IV Technician

Job Summary:

New Image Day & Med Spa is seeking a highly motivated Lead IV Infusion Technician/Nurse to join our team. In this role, you’ll be responsible for delivering top-tier IV infusion therapies while managing a team of infusion specialists. You will also drive revenue by meeting performance quotas and contributing to the spa’s growth through marketing efforts. The ideal candidate will have a passion for wellness, leadership skills, and a proactive approach to promoting services in a competitive market.

Key Responsibilities:1. IV Infusion Therapy Management:

• Administer a variety of IV infusion therapies, including hydration, vitamin boosts, and wellness infusions.
• Assess client health histories and collaborate with physicians to create individualized infusion plans.
• Monitor patients during infusions to ensure safety, comfort, and satisfaction.
• Provide pre- and post-care instructions to clients to optimize results and ensure safe treatment.

2. Leadership & Team Management:

• Lead and supervise a team of IV infusion specialists, providing guidance, training, and support.
• Conduct regular team meetings, ongoing education, and skill-building to ensure a high level of expertise and client care.
• Motivate the team to meet performance and sales quotas while maintaining a positive work culture.
• Hold team members accountable for meeting both individual and team goals.

3. Sales & Performance Quotas:

• Achieve monthly and quarterly infusion revenue targets and sales quotas.
• Upsell wellness services, packages, and products to clients as appropriate.
• Track and report on team performance, analyze sales data, and adjust strategies to meet goals.

4. Marketing & Business Development:

• Collaborate with the marketing team to create campaigns that promote IV infusion services and attract new clients.
• Engage in local community marketing efforts, including partnerships, promotions, and events to increase brand awareness.
• Contribute ideas for social media content, newsletters, and other digital marketing efforts to promote IV services.
• Build and maintain relationships with clients, and encourage referrals and repeat business through targeted marketing initiatives.

5. Customer Service & Client Care:

• Ensure an exceptional, personalized experience for each client throughout their treatment journey.
• Address client concerns, questions, or feedback promptly and professionally to ensure satisfaction.
• Promote client loyalty through high-quality service, personalized recommendations, and consistent follow-up.

6. Operational Management:

• Maintain inventory and manage the ordering of IV therapy supplies and products.
• Ensure all equipment is properly sanitized and maintained according to safety standards.
• Assist with process improvements and operational efficiency to enhance overall service quality.

7. Compliance & Safety:

• Ensure all infusion services comply with medical and safety regulations.
• Stay updated on industry best practices and ensure team adherence to protocols.
• Maintain accurate documentation of treatments and client information in accordance with company policies.

Qualifications:

• Current licensure as a Registered Nurse (RN), Nurse Practitioner (NP), or Licensed Practical Nurse (LPN) in the state of [Insert State].
• Certification in IV Therapy or a related field (preferred).
• Minimum of 2 years’ experience in IV infusion therapy or a clinical setting, with at least 1 year in a leadership or supervisory role.
• Proven ability to meet sales quotas and revenue targets.
• Strong marketing and business development skills with experience in promoting wellness services (preferred).
• Excellent interpersonal, communication, and customer service skills.
• Strong organizational and leadership skills with the ability to manage a team in a fast-paced environment.
• Knowledge of wellness, spa, or aesthetic industry standards is a plus.

Compensation:

• Hourly wage Commission based on meeting sales and performance targets.

If you’re a proactive leader with a passion for wellness and marketing, we encourage you to apply today and become a key part of our team at New Image Day & Med Spa!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday
• On call

License/Certification:

• RN License (Required)

Ability to Commute:

• Ogden, UT 84405 (Required)

Ability to Relocate:

• Ogden, UT 84405: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $30