What are the responsibilities and job description for the Front Desk Patient Coordinator/Sales position at New Image MD?
About us
New Image MD is a Medical Aesthetics practice located in the brand new Gwendolyn Building in the historic Glen Lennox area of Chapel Hill. We specialize in safe, affordable, natural looking treatments. We take pride in our work and stand by our results! Our mission at New Image MD is to provide excellent care in a clean, professional and warm environment.
New Image MD Medical Aesthetics opened it's doors in February of 2017 and has quickly become the top choice for nonsurgical and minimally invasive treatments in the Triangle. As a small, boutique practice, we provide personalized services and impeccable follow up, including 24/7 access to your doctor.
We are growing and looking to add another member to our incredible team. We are seeking someone who can multitask, answer phones, schedule, and greet patients. We are looking for an experienced front desk patient coordinator with strong customer service skills, a sales mind, and a positive attitude.
Duties include but are not limited to:
Answering phones
Making appointments
Checking patients in and out
Creating invoices and taking payments
Making follow up phone calls
Confirming appointments
Keeping rooms stocked
Keeping reception desk and reception area clean
Sending requests for reviews
Checking and responding to clinic emails, voice mails, and all other modes of communication in a timely manor
Assisting in Social Media
Occasionally assist with:
Washing cups and dishes
Turning over rooms
Participating in evening and/or weekend events periodically
Qualifications
- Proven experience in medical administrative support and front desk operations
- Strong customer service skills with a focus on patient interaction
- Proficient in using EMR systems
- Familiarity with medical terminology and HIPAA regulations
- Excellent computer skills, including Microsoft Office proficiency
- Ability to manage medical records and perform clerical tasks efficiently
- Experience in Sales position
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- On-site gym
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $25