What are the responsibilities and job description for the Dental Front Desk / Patient Services Coordinator position at Reedy Creek Family & Cosmetic Dentistry?
Growing dental practice in Cary is seeking a hard-working, engaged, and compassionate Patient Services Coordinator/Dental Front Desk to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the this team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors.
We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, ortho, cosmetic, restorative, prost, implants, and reconstructive dentistry. This position will be responsible for, but not limited to the following duties:
- answer phones
- answer patient questions
- confirm appointments
- verify dental insurance benefits
- establish and maintain relationships with all patients
- schedule patient appointments
- proactively work to fill hygiene and operative appointment openings
- check-in patients when they arrive
- review treatment plans and financing options with patients
- check-out patients when appointments are complete
- process payments for patients
- perform other front desk functions
If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients.
What you can expect from us:
- An environment in which team members are treated with respect, appreciation, and kindness
- Supportive management that is invested in developing the practice and the people at the practice
- A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care
- A learning environment that fosters continuous improvement and growth in skill
- Consistency in schedule and working hours
- Mon/Thurs: 8:30am - 4:30pm
- Tues/Wed: 7:30am - 3:30pm
What a successful team member looks like:
- Does everything with positivity and enthusiasm
- Is committed to being a team player and takes pride in the victories of their teammates
- Looks for ways to make new ideas work, not for reason they won’t
- Has a growth mindset, is open to feedback, and strives to increase their self-awareness
- Is committed to the practice and doing great work
What you will receive:
- Competitive pay
- Health, vision, short-term disability, and life insurance
- Dental benefit
- 401k
- 3 weeks PTO (full-time employees)
- 7 paid holidays
- Uniform allowance
