What are the responsibilities and job description for the Verizon Client Service Representative position at New Jersey Sales Agency?
Are you interested in pursuing a technology-focused career that drives innovation and shapes the future of communication?
Our company has continued to be a top provider of market insight and consumer sales in the region. We gather customer perspectives and determine consumer preferences for our telecommunication client’s products, services, and promotional sales through customer introduction and communication. Our clients aim to provide the most advanced technology services available, and our Customer Support Representatives are their partners in reaching qualified customers. By having a free flow of information between our clients and our teams, we develop a deep understanding of where our clients want to be in the near future and how we can advance their technology preferences.
We are seeking a Customer Support Representative who will gain an outstanding amount of knowledge in the telecommunications field to answer potential customer questions, troubleshoot topics, and suggest alternative service options. We are looking for a Customer Support Representative who is engaged in creating business opportunities and determined to keep up with client innovations.
What we look for in a Customer Support Representative :
- Build a positive image and representation of the client brand by providing informative customer service before, during, and after the sales process
- Use communication and engagement strategies to secure new customers, achieve outreach goals, and complete sales metrics
- Develop an understanding of the market region to generate more relevant marketing and sales strategies for client products
- Work with the sales team and other Customer Support Representative to determine how client qualifications and protocols can be adequately conveyed to the customers
- Utilize entry-level training on sales, customer service, client expectations, and business metrics to generate new opportunities for the client successfully
- Analyze sales results to identify patterns, track market preferences, and better assist customer service and marketing strategies alongside the Customer Support Representative department
Qualifications for a Successful Customer Support Representative:
- A high school diploma or equivalency
- Previous knowledge of customer service, sales, business, management, or leadership is encouraged
- Ability to properly communicate the benefits and elements of our client’s services during sales orders
- Reliability in time management to follow schedules and achieve planned goals for marketing, product visibility, sales, and customer service
- Friendly and professional demeanor when working with customers, management, and other Customer Support Representatives
Job Type: Full-time
Pay: $900.00 - $1,300.00 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
Salary : $900 - $1,300