New Life North: Reservations & Events Coordinator

Description

Job Title: Reservations & Events Coordinator

Department: Reservations

Reports to: Reservations & Events Director

Status: Full-time | Hourly   

Schedule: Monday - Friday | 40 hours

Supervisory role: No

Last updated: March 20, 2025

New Life Church's mission is to make disciples in the Pikes Peak region, by calling people to worship, connect and serve.  

To serve New Life Church by partnering with the Reservations & Events Director to provide administrative and event support to the Reservations & Events Departments. 

Reservations & Events Assistance:

• Assist the Reservations & Events Director.
• Assist in the development and execution of internal ministry and congregation-wide events as requested by oversight.
• Process incoming phone calls, emails, and voicemails in a timely and professional manner.
• Receive and review all external event requests and respond appropriately.
• Develop and maintain a strong familiarity with the entire Hospitality department, its structure, policies, and procedures.
• Assist oversight with yearly campus calendar planning project.
• Become proficient with the campus-scheduling program, CCB.
• Review, process, and maintain the Reservations & Events approval queue in CCB.
• Oversee any assigned reservation tasks/responsibilities.
• Train any new or existing CCB Reservations Champions as necessary to ensure all current protocols are followed.
• Update diagrams, manuals, and calendars accordingly.
• Coordinate all external meetings as assigned.
• Process all external event contracts as assigned.
• Create, send, and process all external event invoices and final billing as necessary.
• Work closely with New Life Church teams as needed to schedule and approve all internal and external reservations and events in CCB.
• Keep and organize department records and files. 
• Oversee weekly linen orders and processing.
• Any other support tasks as designated by oversight.
• Provide administrative assistance to the Operations Executive Pastor including but not limited to scheduling and coordinating meetings, processing meeting notes to communicate key points and action items with utmost confidentiality, and assisting with project planning and implementation (not to exceed 10 hours/week).

             Other:

• Demonstrate ongoing financial support of the ministries of New Life Church.
• Attend regular staff meetings and additional meetings as required.
• Work in close association with the entire staff to build and maintain a strong team environment and complete the work necessary to fully serve and support the ministries of New Life Church.

• Run general errands as requested.

• Knowledgeable of CCB is preferred but not mandatory.
• Strong computer skills, including familiarity and experience with a variety of software applications, such as the MS Office suite of applications – Word, PowerPoint, and Excel. Experience with email, such as MS Outlook, and experience.
• Effective organizational, problem-solving, and conflict-resolution skills.
• Strong organizational and office skills.
• Excellent grammar and written communication skills.
• Takes initiative in the workplace.
• Identify problems and implement solutions.
• Ability to read and carry out written and oral instructions.
• Ability to handle changing priorities and demands.
• Ability to perform basic arithmetical functions.
• Detail-oriented with a high level of accuracy; self-motivated; working independently.
• Excellent communication, both oral and written.
• Personable and helpful attitude.
• Ability to handle multiple tasks at a time.
• Able to work well under pressure.
• Maintain the confidentiality of sensitive information.

Education:  High School Diploma required, Associates Degree or higher preferred

Experience:  1-2 years of related experience

Physical Demands:

• Regularly required to sit and occasionally required to stand and stoop, kneel, crouch, or crawl. Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Substantial movements (motions) of the wrists, hands, and/or fingers.
• Close visual acuity to is necessary to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

The physical demands described here are representative of those that must be met by an employee to successfully    perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is not intended to be an exhaustive list of all responsibilities, skills, or working conditions associated with this job.  It is intended to reflect the principal job elements essential for making compensation and employment decisions.

I have read and understood the requirements for this position and I can perform the essential responsibilities for this position.

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Signature                                                                                  Date

Qualifications

Salary : $18 - $20