Patient Chart Prep

POSITION SUMMARY:

The New Patient Chart Prep is a reflection of NMOHC’s philosophy and dedication to superior healthcare and physician assistance. This position must demonstrate sensitivity, professionalism and confidentiality while assisting physicians and in their communications with patient and outside vendors. This position reinforces and adheres to the core values of the company in order to achieve the mission and vision.

ESSENTIAL FUNCTIONS:

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

• Initiates contact with referring physician and associated physician offices via telephone to request records.
• Faxes all requests with authorizations as required for requested records.
• Reviews all medical reports received to ensure records are complete and ensures no missing documents.
• Receives all records via scanned images, scanned paper records, CD, or patient hand-delivered.
• Maintains records and organizes them for NMCC providers as outlined in the diagnosis.
• Scans all required records prior to new patient visit to NMCC.
• Researches and obtains information for all new patients including but not limited to all required test results, correspondence, dictation and outside records by contacting outside facilities.
• Periodically checks for the receipt of requested information.
• Prepares the new patient’s electronic medical record with information obtained by scanning all pertinent medical information obtained.
• Responds to questions or requests for charts and missing test results.
• Responds to “Tasks” assigned in EMR.
• Assists with Record retrieval.
• Assists with New Patient Chart Prep

POSITION QUALIFICATIONS:

Competency Statement(s):

• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Adaptability - Ability to adapt to change in the workplace.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures and while demonstrating the core values.
• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
• Judgment - The ability to formulate a sound decision using the available information and resources.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Safety/Compliance Awareness - Ability to identify and correct conditions that affect employee/patient safety and privacy compliance.

SKILLS & ABILITIES:

Education and Experience:

• High School Graduate or General Education Degree (GED)
• Two years of medical office “clinical” experience
• Medical Assistance experience preferred
• Must possess excellent time-management skills and be able to prioritize accordingly. Must be multi-task oriented and well organized, with an attention to detail in a fast paced setting.

Computer Skills:

Intermediate computer skills, Microsoft Office, EMR and related software

Compensation & Benefits:

Competitive Pay D.O.E.

Generous Benefits Package

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person