Evening/Weekend Receptionist

Classification​

Non-Exempt

Reports to

Executive Assistant

Summary/Objective

This position is under the direct supervision of the General Manager’s Executive Assistant and is responsible for receptionist duties and answering the main telephone lines coming into the club.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Answers the club’s switchboard in a timely and efficient manner; directs calls to the appropriate departments

2. Take reservations for dining rooms

3. Assists in filing, labeling, stuffing, and sorting various materials when requested to assist various departments at the club

4. Serves as coat check person when necessary

5. Assists members with questions and complaints, when possible

6. Takes messages for the General Manager and department heads

Competencies

1. Teamwork Orientation

2. Stress Management/Composure

3. Ethical Conduct

4. Communication Proficiency

5. Member/Guest Focus

Work Environment

This Receptionist operates on club property in a professional office environment. The person in this role routinely interacts in a professional manner with both employees and members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This position requires the availability to work:

• Tuesday - Friday 5:00 p.m. - 9:00 p.m.
• Saturday 4:30 - 9:00 p.m.
• Sunday 9:00 a.m. - 3:00 p.m.
• Sunday 3:00 p.m. - 9:00 p.m.
• Some Holidays

***When events are scheduled, the Receptionist could be called to work until the event has ended. Shift times can be flexible. Employee must be flexible.***

Required Education and Experience

• Ability to communicate in English with all callers, to their understanding.
• Ability to provide legible messages.

Preferred Education and Experience

• 6 months customer service experience preferred.
• Knowledge of Microsoft Office preferred.

EEO Statement

New Orleans Country Club is an equal opportunity employer. We will not tolerate discrimination based on race, sex, age, national origin, religion, disability, or other protected class.

Job Type: Part-time

Pay: $12.00 per hour

Schedule:

• Weekends as needed

Ability to Commute:

• New Orleans, LA 70118 (Required)

Ability to Relocate:

• New Orleans, LA 70118: Relocate before starting work (Required)

Work Location: In person

Salary : $12