What are the responsibilities and job description for the Office Manager position at New Pathways Psychiatry and Counseling LLC?
Role Overview:
The Mental Health Office Manager plays a critical role in the efficient operation of our mental health office. This position requires exceptional organizational, administrative, and interpersonal skills to ensure a smooth workflow, excellent patient experience, and effective communication within the office.
Key Responsibilities:
Office Operations:
- Oversee daily operations of the mental health office, ensuring all administrative processes run smoothly.
- Coordinate schedules and appointments for mental health professionals.
- Manage patient records, ensuring accuracy, confidentiality, and compliance with relevant regulations.
- Handle incoming calls, emails, and inquiries, providing timely and accurate information.
- Handle billing and coding operations
- Must be able to take calls from 8am to 5pm Monday through Friday
Client Relations
- Greet patients and visitors warmly, creating a welcoming and comfortable environment.
- Assist clients in scheduling appointments, verifying insurance information, payment, and completing necessary paperwork.
- Address patient concerns or issues promptly and professionally.
- Manage patient feedback and implement improvements to enhance client satisfaction.
Job Types: Part-time, Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: Hybrid remote in Littleton, CO 80123
Salary : $20 - $23