Executive Director Specialist MN

Why New Perspective Senior Living?

A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Position Summary

The Executive Director Specialist (EDS) oversees and is responsible for all operations, departments, and programs within an assigned community. The EDS is assigned to a community on a temporary/as needed basis, generally, but not limited to, when the executive director (ED) role is vacant. The EDS ensures that the Community is in compliance with federal and state laws and regulations as well as the Company’s policies and procedures. The EDS ensures that the team members have everything they need to deliver excellent services and customer engagement every day. The EDS leads by example and champions the company’s mission, values, and foundational belief.

Responsibilities

• Will travel to any of our Assisted Livings in MN
• Lead team meetings including daily stand up, weekly department head meeting, and any other meetings
• Direct the effort to hire team members and makes all final hiring decisions for the Community
• Satisfy and monitor education regulatory requirements through the orientation, the learning management system, and other resources
• Ensure all team member onboarding complies with all federal, state, and company training requirements.
• Recruit, hire, train, coach, supervise, and evaluate team members, as needed
• Spends adequate time each week recruiting and sourcing candidates for positions
• Oversee involuntary termination process
• Conduct retention activities
• Ensure all team members are fully engaged
• Recruit, train, and maintain a strong leadership team
• Ensure that Company policies and procedures are followed in each department and provide a course of action to be in compliance, if needed
• Comply with state and Company requirements for evaluations of team members, and coach or ensure direct reports coach team members to ensure performance expectations are met
• Communicate and collaborate with District Director of Operations to identify risk factors and address site deficiencies
• Ensures every department within the community is adequately staffed at all times, all shifts, twenty- four/seven/365 days a year
• Maintain budgetary requirements, such as overtime targets and food PRD
• Act as a sales leader for the Community and actively participate and/or lead weekly sales meetings
• Achieve EBITDAR, revenue and census goals by implementing the marketing plan
• Prepare and meet or exceed budgeted revenue targets and net operating income
• Strive towards 100% occupancy
• Ensure sales outcomes match monthly sales goals
• Facilitate collection efforts when needed
• Build relationships with leaders in the greater business and civic community
• Maintain positive working relationships with county and state representatives
• Obtain a 90% or greater overall QCR Quality Compliance Review
• Facilitate positive verbal communication with key family members every 60 days
• Respond to all family concerns within 48 hours
• Champion hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
• Maintain a current documentation, follow-up and required reporting for compliant operations

Qualifications

• Three or more years of management experience; experience as an executive director in an assisted living or memory care setting strongly preferred
• LALD or LNHA license
• Experience working with older adults in senior living, long-term care, or home health
• Ability to work in a team environment with strong communication and interpersonal skills
• Empathy for the challenges experienced by residents, families and team members and the problem- solving skill sets to support them
• Strong computer skills and ability to use a variety of electronic devices
• Ability to work a flexible schedule, including weekends and holidays
• Current knowledge of regulatory requirements and assisted living and memory care best practices

Salary

$100K - $110K

Team Member Benefits & Perks*

• Medical, Dental, & Vision Insurance
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Leadership Development & Career Advancement
• Real-time Access to Earned Wages
• Referral Bonuses
• Employee Assistance Program

• Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.