What are the responsibilities and job description for the Data Systems Specialist position at New Reach?
About Us:
Since 1990, New Reach has been a dedicated leader in providing shelter, housing, stabilization, and support for children, families, and individuals experiencing homelessness or at risk for homelessness in the Greater New Haven and Fairfield County areas. We believe in empowering those affected by homelessness and poverty to achieve lasting independence.
Why Work with Us?
At New Reach, you will be part of a compassionate, innovative, and inclusive team that uses the most progressive approaches to inspire independence. You'll play a key role in a transformative movement to end homelessness and food insecurity through prevention, support, and housing solutions that create long-term stability for those we serve.
*Schedule: Monday - Friday, 35 hours per week, including a 30-minute paid lunch.
*Comprehensive benefits package:
- Medical, vision, and dental
- 401(k) Retirement plan
- Paid Time Off (PTO)
- (12) Paid Holidays (1) Floating Holiday
- Life Insurance
- Long-Term Disability
Join us and be part of a team that is charting a new path toward a world with fewer evictions, more stability, and lasting independence for all.
Primary Purpose: The HR Generalist is responsible for a broad range of HR functions that support the daily functions of the Human Resources (HR) department. The key areas include recruiting, onboarding and offboarding, benefits, leave, training and development, and enforcing policies and procedures, in compliance with state and federal employment law. This role requires a high level of confidentiality and customer service to support employees and external stakeholders.
Essential Functions:
- Serve as Subject Matter Expert in the agency for data analysis and visualizations
- Serve as the lead Quality Assurance staff in monitoring and providing support on data quality across agency databases
- Create, monitor and troubleshoot cloud-based automation tools and/or web-based platforms
- Serve as the liaison between agency staff and Homeless Management Information System (HMIS) lead agency and technical support
- Assist in researching and implementing new technology
- Participate in Quality Assurance internal program reviews, including the development and follow-up on Program Development Plans specifically as it relates to program data and outcome measures
- Assist the Quality Assurance Specialist in implementing tracking and reporting systems to maintain compliance with CARF accreditation, state, and federal standards and requirements
- Assist the Quality Assurance Specialist in preparing data for internal and external reports
- Other duties as assigned to ensure successful operations
Qualifications:
- Bachelor's Degree with a minimum of 2 years of experience in Quality Assurance/Research/Data Analysis/Data Wrangling OR Master's in human services/Data Analysis/Data Science or Related Field
- Experience with creating and maintaining Tableau dashboard and SQL queries required
- Experience with Python preferred
- Experience with HMIS software preferred
- Experience with Apricot Administration preferred
- Experience with Sharepoint and Power Automate preferred
- Proficient in Microsoft Outlook, Word, Excel and Power Point
- Strong analytical and logic skills required
- Strong attention to detail
- High level of organizational skills and ability to prioritize and manage multiple projects simultaneously
- Excellent written and verbal communication skills
Expectations:
- Have a solutions-based approach to presented problems
- Be supportive, engaging and encouraging to peers and staff
- Be adaptable to change and willing to take on more responsibility
- Maintain strict confidentiality concerning any client's or employees' personal information, living information, and/or HIV status
- Provide a commitment to the values of New Reach: Professionalism, Integrity, Compassion and Initiative
- Adhere to all New Reach's Policies and Procedures
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
Salary : $55,000 - $60,000
