What are the responsibilities and job description for the Supervisor of Food & Beverage position at NEW SEABURY RESOURCES MANAGEMENT INC?
Provides efficient service of our guests with superior professionalism and courtesy. Assists the department manager with training, development and implementing customer service standards.
Essential Duties:
Ensures guests are attended to in a prompt, efficient and personalized manner.
Acts as a liaison between wait staff and the kitchen staff to ensure timely and appropriate communications.
Ensures that the restaurant and restaurant facilities are kept clean, well stocked and organized. Checks the maintenance of all equipment in the restaurant and notifies the Restaurant Manager of needed maintenance and repair.
Assures all side work is completed, including all cleaning of equipment and storage areas.
Assists in coordinating special functions with the Outlet Manager or Food & Beverage Manager.
Assists Food & Beverage Manager in performing and maintaining food and beverage inventory.
Assists with conducting pre-shift meetings to review specials, menu changes, house counts, etc.
Assists in the completion of revenue reports, production reports and other reports as needed.
Performs daily activities to include: serving tables, bussing tables, seating guests, room service and general clerical/cashier duties.
Assists the department manager in interviewing, training, planning, assigning, and directing work. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates.
Addresses complaints and resolves problems.
Assists in the coordination of department members that may include, but is not limited to: Hosts, Servers, Expediters, and Cashiers.
Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Performs other duties as required.
