Loan Advisor : Relationship Manager

Job Description

Job Description

Loan Advisor :   Relationship Manager

Location : CT, MA (Hybrid)

Salary $250,000 per year

New Silver is a fast-growing fintech company with a mission - helping to improve local communities by providing fast, convenient and flexible capital to real estate investors. We use data and technology to provide our clients with fast approvals and certainty of execution while maintaining high-touch customer service to wow them across the entirety of their journey.

Our growing company is globally located and fully remote. We are driven by our goal to be the fastest lender in the US, so we move quickly, but carefully. Innovation is the name of the game, and no idea is too out of the box for us because our motto is : Financing Outside The Box. Join our dynamic team from across the globe and help us lead the charge for real estate investors into the future!

Your Role :

As a Relationship Manager at New Silver, you will be at the forefront of retaining and expanding relationships with experienced real estate investors in targeted markets. You will speak with clients on the phone and communicate electronically in order to help them apply and get approved for one of our loan products, and consult them on various best practices around real estate investing and construction.

You will work closely with the Loan Production team and our Loan Advisors to streamline processes, provide borrower insights, and contribute to enhancing New Silver’s operational structure. You will adhere to monthly goals and KPIs while expanding New Silver’s footprint.

This is a new role with significant upward mobility for the right individual.

Benefits :

Hybrid work environment – work from home most days

Upward mobility

Fast paced startup environment, global team

Help real people succeed in business

Competitive benefits : 100% health, dental and life insurance covered by employer

401K match

Your Responsibilities :

Act as the main advisor and trusted partner for borrowers throughout the loan origination process.

Meet and achieve daily, weekly and monthly KPIs

Build and sustain strong, long-term relationships with borrowers, fostering trust and loyalty.

Evaluate borrowers and their deals to ensure alignment with New Silver’s loan products, ensuring mutual success.

Clearly communicate New Silver’s policies, processes, timelines, and expectations, setting borrowers up for success.

Drive growth by maintaining a sustainable share of wallet and identifying opportunities for expansion within existing accounts.

Requirements :

Exceptional ability to grow profitable business for the company

At least 3 years of sales experience, in a similar role, within a real estate lending environment. Adjacent business may be considered.

Ability to meet and exceed sales expectations

Ability to establish and maintain strong relationships with clients using phone or video.

Proven ability to thrive in a fast-paced, dynamic environment, with strong organizational skills and attention to detail.

Exceptional adaptability and willingness to grow with a dynamic and evolving organization.

Strong problem-solving skills, with the ability to propose and implement borrower-centric solutions.

Experience managing multiple accounts and projects simultaneously, with a track record of successful outcomes.

A deep understanding of real estate markets, real estate investing and construction.

Environment and Culture :

Our days can be long, but we get rewarded for it

We are driving for growth

We are available and responsive

We are a global team of self-starters

We move fast but try not to break things

We are proud to help communities rebuild

A supportive culture to make our associates successful

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Salary : $250,000