What are the responsibilities and job description for the Loan Operations Specialist position at New Silver?
Loan Operations Specialist
Location: LatAm, Honduras preferred
Salary: $2000, up to $2300 for well qualified
Hours : 9am to 5pm EST, flexible
Location: LatAm, Honduras preferred
Salary: $2000, up to $2300 for well qualified
Hours : 9am to 5pm EST, flexible
New Silver is a fintech company with a mission - helping to improve local communities by providing fast, convenient and flexible capital to real estate investors. We use data and technology to provide our clients with fast approvals and certainty of execution while maintaining high-touch customer service to wow them across the entirety of their journey.
Our growing company is globally located and fully remote. We are driven by our goal to be the fastest lender in the US, so we move quickly, but carefully. Innovation is the name of the game, and no idea is too out of the box for us because our motto is: Financing Outside The Box. Join our dynamic team from across the globe and help us lead the charge for real estate investors into the future!
Your Role:
We’re seeking a Loan Operations Specialist to help streamline our internal operations. This person will play a critical support role by assisting with document collection, client outreach, data entry and organization, as well as other administrative tasks across multiple departments. You’ll help ensure our loan files are complete and organized, deadlines are met, and internal processes flow smoothly.
Benefits:
- Work from home, flexible hours
- Fast paced startup environment, global team
- Help real people succeed in business
- Be a key member of a small team
- Help real people succeed in business
Key Responsibilities:
- Support the loan processing and underwriting teams with document collection
- Reach out to clients via phone, email, SMS to help gather documents
- Review and organize incoming documentation for accuracy and completeness
- Assist with entering and updating loan and borrower information in internal systems
- Perform general administrative tasks, such as creating folders, updating checklists, uploading documents and tracking files
- Support the asset management team with loan servicing-related documentation and organization
- Maintain accurate and organized digital filing systems
- Track key dates, follow-ups, and escalate any delays or issues to the appropriate team member
- Assist with special projects and ongoing process improvements
Qualifications:
- 1-2 years of administrative, operations, or data entry experience (preferably in real estate or lending)
- Strong attention to detail and organizational skills
- Comfortable working in a fast-paced environment with shifting priorities
- C2 English with fluent conversational style
- Strong communication skills (both written and verbal)
- Tech-savvy with experience using tools like Google Workspace, Excel, Dropbox, or similar
- Ability to work independently and collaboratively across teams
Environment and Culture:
- Our days can be long, but we get rewarded for it
- We are driving for growth
- We are available and responsive
- We are a global team of self-starters
- We move fast but try not to break things
- We are proud to help communities rebuild
Salary : $2,300
